Training and Licensing Specialist

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
The Training and Licensing Specialist will work as part of a dynamic and collaborative team within the Compliance and Performance division to coordinate and deliver the program management of training and certification for Environmental Services Licensed Staff.

This position is required to provide input to the development of learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness and impact to ensure high quality and effective learning outcomes.

**Your role**:

- Monitor, review, interpret, summarize and implement all legislative requirements regarding MECP licensing/compliance for all Environmental Services staff.
- Coordinates and/or delivers training programs for Licensed Environmental Services staff.
- Assists management in the coordination with the HR department with the annual Corporate Policy Reviews.
- Works in conjunction with Health & Safety Advisors to coordinate training for common teams and manage mutually relevant training records.
- Develop a training program identifying training needs for new and existing staff within Environmental Services.
- Research training options for staff and provide advice to managers and supervisors to ensure licensed staff continually meet the training requirements (or Certified Educational Units) of their position as per the MECP regulations and legislation.
- Work with regulatory or government officials to ensure that all related supporting training and certification documentation is accurate and regulatory response deadlines are met in a timely fashion.
- Establish and maintain excellent networking relationships with other affiliated agencies engaged in Water & Wastewater Legislation and Training.
- Complete and submit all required documentation for the licensing of Operational staff.
- Update and maintain the City of Guelph Training and Certification Database to ensure accurate post-secondary education, training and work experience records are being maintained to ensure compliance with all regulations and legislation, and operator licensing progression.
- Ensure that training strategies respond to training needs, goals and objectives of Environmental Services.
- Prepare and present quarterly reports to Management on Operator licensing and training progress.
- Establish training dollar value per employee based on annual MECP and other training requirements and develop/recommend proactive strategies and cost-effective alternatives to deal with training.
- Develop and maintain a database of operational questions for the evaluation of employee skill and knowledge.
- Maintain and continuously stay up to date on changes and updates to all relevant training and certification regulations and legislation pertaining to drinking water.
- Perform training audits to ensure learning needs, outcomes and certification requirements are met.
- Work with local College and HR to create a training program for new and existing Operators.
- Participate in Voluntary Certification Boards and Committees.
- Develop and lead new development and training related projects/programs such as Succession Planning, cross training/dual licensing programs etc.
- Other duties as assigned.

**Data and Reporting Functions**:

- Prepares reports, compiles and analyses statistical data on compliance and management system related activities, including audits, objectives and targets to support Divisional priorities and goal setting.
- Establishes processes to ensure appropriate data capture, analysis, documentation and reporting in formalized frameworks to meet Provincial and Federal requirements.
- Consolidates, Analyses, and summarizes compliance data and inspection reports.

**Other Duties**:

- Monitors and ensures referral, escalation and follow-up procedures are being applied correctly and effectively for excellent customer service and supporting continuous improvement.
- Perform other duties as assigned.

**Qualifications**:

- Experience in coaching, developing and training staff in a service-oriented environment.
- Analytical and organizational skills with the ability to manage multiple assignments in order to meet deadlin