Family Service Worker

_Transitions is a non-profit charitable organization supporting children with developmental delay and/or disabilities.
The Children and Family Services Program at Transitions believes that children thrive in a nurturing family and supportive community. Our goal is to strengthen the family’s ability to raise their child by providing a variety of supports._

**The Family Services Worker is responsible for coordinating various supports for families, mentoring Child and Youth Support Workers (CYSW), and assisting families to connect with their community based on the interests and strengths of their child/youth.**

**This positions is Full Time working Monday - Friday, 7.25 hours/day. Typically 8:30-4:30pm. Flexibility to adjust hours and work evenings is required.**

Duties and Responsibilities:

- To establish trusting relationships with children and families.
- To provide services in alignment with Transitions values.
- To coordinate supports to assigned families i.e. case management.
- To collaborate with families to review their staffing/support needs, renew consents, update required information, and maintain regular contact.
- To assist family’s with accessing community resources.
- To collaborate with families and community partners in the navigation of transitioning from children and youth services to adult services.
- To coordinate the matching of staff and families based on skill and compatibility.
- To accompany newly hired Child and Youth Support Workers (CYSW) to the family’s home on their initial introductory shift and additional shifts if required.
- To mentor CYSWs in a family’s home or in the community as needed.
- To collaborate with the Family Support Worker and Supervisor, Family Supports with the coordination of Summer Day Camps that are community based and inclusive.
- To submit job postings for Family Services to Human Resources.
- To monitor and report any findings to the Supervisor, Family Supports that may require attention regarding matching and recruitment needs.
- To contribute to the orientation process for newly hired CYSWs.
- To facilitate and instruct Medication Orientation to CYSWs to ensure the agency procedures are being followed regarding the medical needs of each child.
- To collaborate with community partners to increase opportunities for children and youth to be active participants within their communities.
- To be knowledgeable about the services and activities available to children and youth within St. Albert and Sturgeon County. To develop and maintain an inventory of these resources and make this available to all staff and families.
- To promote good communication between CYSWs, the Family Services office team and families.
- To support the Supervisor, Family Supports in identifying staff development needs.
- To be cross-trained in approving all CYSWs timesheets and expense sheets, including reconciling errors, and submitting to payroll within established timeframe.
- To establish and maintain case files for each child, ensuring all files are kept confidential, organized and current.
- To maintain a well-organized work site.
- To prepare and submit required statistical information monthly.
- To participate as a contributing team member.
- To provide exceptional service delivery in a timely and professional manner.
- To assist in monitoring program effectiveness and parent satisfaction.
- To assume other duties and responsibilities as required.

Qualifications/Knowledge/Skills/Abilities/Competencies:

- Diploma or Degree in Human Services or related field of study.
- Experience working directly with children and families, preferably children with disabilities and or children with complex medical needs.
- Excellent interpersonal and communication skills.
- Ability to work effectively both independently and within a team.
- Creative problem solving skills.
- Motivated and reliable.
- Exceptional organizational skills.
- Commitment to ongoing professional development.
- A satisfactory Criminal Record Check and Intervention Record Check.
- Valid Driver’s License and a reliable vehicle.

**Job Types**: Full-time, Permanent

**Salary**: $24.24-$31.90 per hour

Application question(s):

- Do you own a personal and reliable vehicle?

**Experience**:

- Family Service Woker: 1 year (required)

Licence/Certification:

- Criminal Record Check (preferred)
- Child Intervention Check (preferred)
- Class 5 Licence (required)

Work Location: In person