Customer Service Administrator

15 hours ago

Toronto, Canada Assured Automotive Collision Full time

_** Industry Leading Compensation & Benefits_ Assured Automotive Collision is seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of administrative support to the Collision Repair Facility Team. **Role and Requirements** - Provides positive energy when greeting customers in person and on the phone - Manage the confirmation and reservation of all rental vehicles & towing requests - When required communicate updates with Customers & Insurance claims personnel - When required manage all arrangements for towing as well as costing against the RO - Ensure all assignments have been followed up and appointments confirmed with customers - Reconcile each R.O. prior to closing - Monitor and manage Store’s Accounts Receivable - Uphold Assured’s Core Values: Honesty, Integrity & Respect - A minimum of 1 year of previous experience in a similar role - Consistently demonstrates a successful client experience - Communicate effectively, both verbally and in writing - Strong attention to detail and a high degree of accuracy - Effectively manage a fast-paced environment, demonstrating multitasking ability **A Career with Us Offers** - _**Competitive Wages**_ - _**Paid Benefits Program**_ - _**Paid Vacation Time Off**_ - _**Employee Assistance Program**_ - On-going I-Car, Industry, and OEM Certification Training Programs - Professional Development Opportunities. - A Professional atmosphere, great working conditions with dynamic leadership **Our Commitment to Our Employees** We believe our employees are at the heart of our success. We strive to employ people who possess ideal characteristics, abilities, experience, education, and character. We want only those people who share in our same "Core Values". - Assured Automotive is an equal opportunity employer. Assured is proud to provide accommodations during the recruitment process._ **Job Types**: Full-time, Permanent **Salary**: $40,000.00-$55,000.00 per year **Benefits**: - Dental care - Disability insurance - Employee assistance program - Extended health care - Life insurance - On-site parking Schedule: - Monday to Friday Supplemental pay types: - Bonus pay - Overtime pay **Experience**: - similar administrative: 1 year (required) Work Location: One location

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