Probation and Parole Administrative Support Clerk

**Back to search results**- **Probation and Parole Administrative Support Clerk**:

- **Job ID**:

- 235819
- **Posting status**:

- Open
- **Organization**:

- Ministry of the Solicitor General
- **Division**:

- Probation and Parole
- **City**:

- Kenora
- **Position(s) language**:

- English
- **Job term**:

- 1 Permanent
- **Job code**:

- C08OAD - Office Administration 08 (COR)
- **Salary**:

- $26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
- Are you an administrative professional looking for an exciting opportunity to serve a diverse community? If so, join our team where you will collaborate with criminal justice partners and community organizations while providing clerical, administrative, and reception support services.

**Additional Information**:

- This position is located in Kenora, approximately 1861 km away from Toronto. For more information on the location, please visit the City of Kenora website.-
- **About the job**: In this role you will:

- provide reception duties and maintain standards for customer service
- prepare, distribute and request a variety of documents such as court reports, pre-parole reports, community information, and court documentation
- compose and type routine correspondence ensuring accuracy and proper distribution
- receive and direct telephone calls and communicate with clients with diverse needs
- receive and distribute mail
- maintain files and retention schedules
- perform sentencing calculations
- enter, update and correct information in the Offender Tracking Information System (OTIS)-
- **What you bring to the team**:

- **
Administrative Skills**:

- You have knowledge of office practices and procedures to provide efficient administrative services
- Ability to utilize mail distribution systems, provide reception support, respond to routine inquiries and direct telephone calls from clients and visitors
- Ability to maintaining inventory of supplies and office equipment by reporting malfunctions/issues and arranging service calls as required- ** Communication and Interpersonal Skills**:

- You have the ability to respond to inquiries in a tactful and diplomatic manner
- You have the ability to provide comprehensive explanations, convey information to clients, colleagues, courts, police and community stakeholders
- You are able to use written communication (including computer skills) to compose routine/standard correspondence and to ensure accuracy of content, grammar, spelling and punctuation when keyboarding/typing documents- ** Analytical, Reasoning and Organizational Skills**:

- You have proven analytical and reasoning skills to determine what information can be provided to inquiries
- You have to ability to determine and realign priorities and to resolve competing priorities and conflicting meetings
- You can determine and realign your own priorities in order to respond to competing deadlines
- You have the ability to prioritize and manage workload flow, and use sound judgement when making decisions- **How we support diversity, inclusion and accessibility**: We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's _Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act, 2005._ We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy-
- **What we offer**: The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:

- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- many employee networks offering support for and education about underrepresented groups
- tailored work arrangements, including opportunities like flex hours, self-funded leave and moreOur comprehensive compensation and benefits package includes:

- a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
- group health, dental, life and disability benefits
- a range of vacation and leave options
- an Employee and Family Assistance Program, which provides confidential counseling services- **Additi