Parts Advisor

5 days ago

Truro, Canada Truro Volkswagen Full time

Truro Volkswagen is seeking a skilled and motivated Parts person to join our team. You will play a crucial role in supporting our customers and ensuring efficient operations in our department. If you have a passion for vehicles, possess excellent organization skills and have a strong understanding of automotive parts and accessories, we want to hear from you.

**Responsibilities**:

- Assist customers in identifying and sourcing the right automotive parts and accessories based on their needs.
- Provide exceptional customer service by answering inquiries, providing product information, and offering recommendations.
- Maintain accurate inventory records, ensuring stock levels are sufficient to meet customer demands.
- Place orders with suppliers, track shipments, and verify received parts for accuracy and quality.
- Conduct regular stock checks and perform inventory management duties, including restocking shelves and maintaining a clean and organized parts department.
- Collaborate with the service department to ensure timely delivery of required parts and accessories for repairs and maintenance.
- Utilize computer systems and software to process transactions, generate invoices, and track orders.
- Stay up-to-date with industry trends, new products, and advancements in automotive parts and accessories.
- Adhere to safety protocols and guidelines to maintain a secure and hazard-free work environment.

**Requirements**:

- Proven experience working as an Automotive Parts person or in a similar role within the automotive industry is considered an asset.
- Knowledge of automotive parts, components, and accessories across various vehicle makes and models.
- Excellent customer service skills with the ability to communicate effectively and build rapport with customers.
- Proficient in using computer systems and software for inventory management and sales transactions.
- Detail-oriented with exceptional organizational and multitasking abilities.
- Strong problem-solving skills and the ability to think quickly in a fast-paced environment.
- Ability to lift heavy objects and stand for extended periods.
- You must have a valid driver's licence and an acceptable driving record.

**Our Offer**:
Join the team at Truro Volkswagen and enjoy a competitive pay plan, full-time benefits like paid personal days, health & dental coverage, a health spending account, retirement savings with matching, product and service discounts, and opportunities for career growth.

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