Administrator

5 days ago


Toronto, Canada Motiv Pilates Full time

Are you passionate about promoting health and wellness? Do you have excellent organizational and interpersonal skills? Motiv Pilates is seeking a dedicated and enthusiastic Pilates Studio Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming atmosphere. If you are customer-focused, detail-oriented, and thrive in a dynamic environment, we would love to hear from you.

**Responsibilities**:

- **Front Desk Operations**:

- Greet clients with a warm and friendly demeanor.
- Manage studio appointments, class schedules, and walk-ins.
- Answer phone calls and respond to inquiries promptly.
- **Customer Service**:

- Provide excellent customer service to clients, addressing their needs and concerns.
- Assist clients with class registrations, membership inquiries, and payment processing.
- **Administrative Tasks**:

- Maintain accurate client records and update the database regularly.
- Handle general administrative duties such as filing, data entry, and organizing studio supplies.
- **Studio Support**:

- Collaborate with Pilates instructors to ensure smooth studio operations.
- Assist in setting up and organizing studio before and after classes
- light cleaning
- **Sales and Promotion**:

- Actively promote studio services, memberships, and special promotions to clients.
- Provide information on classes, packages, and membership options.

**Qualifications**:

- **Customer-Focused**: A friendly and approachable personality with a passion for customer service.
- **Organizational Skills**: Strong organizational and multitasking abilities.
- **Communication Skills**: Excellent verbal and written communication skills.
- **Tech-Savvy**: Proficient in basic computer skills and comfortable with studio management software.
- **Team Player**: Ability to work collaboratively with instructors and other staff members.
- **Pilates Knowledge**: While not mandatory, a basic understanding or interest in Pilates is a plus.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in a customer service or receptionist role is preferred.
- Availability to work flexible hours, including evenings and weekends.
- Weekend and Evening availability is a must.
- Passion for health, wellness, and promoting an active lifestyle.

**How to Apply**:
Motiv Pilates is an equal opportunity employer. We encourage applicants from all backgrounds to apply.

**Job Type**: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 8 - 12 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Work Location: In person


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