Director, Information Technology

Director of Information Technology

Full-Time Permanent Position

Who We Are

Located on 10 beautiful acres in the heart of Olde Oakville, St. Mildred’s-Lightbourn School (SMLS) is a premier independent school for girls from JK through to Grade 12. Our mission is to engage each girl in a personalized, real-world learning experience where she explores her unique pathways within a nurturing community.

An Opportunity to Join SMLS

Role Overview

Position Details

**Department**: Information Technology

**Reports to**: Associate Head of School, Learning and Innovation

**Liaises with**: Senior Leadership Team Members, Staff, Faculty

**Education**: Post-secondary education in Computer Programming, Networking or Computer Science. Post-secondary education in Business combined with related IT managerial experience. Project Management Certification or Equivalent Experience.

**Experience**: 10+ years of related IT Experience

Fluent in Google Workspace & Microsoft Office products

Comfort in a Mac based environment

**Working Conditions**: Office / School Environment, Mac, Google

Experience in Education (asset)

Experience in an Independent School (an asset)

Experience in not for profit environment (an asset)

Key Responsibilities

Operations & Projects

Oversee school’s data management, cybersecurity and business continuity planning for all IT systems and protocols

Annual audit of all IT vendor services and contracts, along with school network and cybersecurity infrastructure

Provide input to the insurance renewal process to ensure proper levels of coverage for IT equipment and cyber security protection

SuperAdmin account administration and technical support for all IT software systems (Blackbaud, Raiser’s Edge NXT, Financial Edge NXT, Google Workspace for Education, Zoom, Graduway, etc.)

Annual setup and management of the SMLS Learning Management System (Blackbaud), including roll-over for new and departing families

Oversee school laptop (MacBook Air) program for all students, staff and faculty, including annual purchase, setup, and upgrade

Research and evaluate prospective and current software/hardware required to meet school educational, business and risk objectives, including annual software and hardware purchases

Liaise with other business departments including Admissions, Advancement, Finance, and Marketing and Communications to ensure provision of appropriate IT supports and processes (e.g. billing, student enrolment, school website, etc.)

Oversee IT support for school and special community events (closing ceremonies, parent events, annual retreats, assemblies, etc.)

Administration of annual cybersecurity training (KnowBe4)

School and People Leadership

Contribute to the overall health, success and sustainability of the school

Contribute to the structure, role design, recruitment and selection of necessary personnel to ensure the success of the IT Team

Provide leadership to the IT Team through coaching, feedback and professional development

Build leadership and operational capacity in the IT Team, and plan for future leadership succession

Serve on school committees including, but not limited to, the school’s Edutech Committee, and Internal Risk Committee

Strategy & Business Planning

Create a clear and inspiring strategy and priorities for Information Technology at SMLS, aligned with the school’s strategic direction

Develop and manage IT initiatives that promote the success of the organization, enhance student and parent experiences, and support employee effectiveness

Keep up-to-date with industry best practices in technology and education; communicate and readily share information with colleagues

Contribute to the annual budgeting process including multi-year financial requirements and capital/operating budget oversight for IT program maintenance and development across the school, including opportunities for cost management, and identifying areas for investment

Annually update all school IT policies for faculty & staff, students and parents, including new policies to meet evolving needs of the school

Design and administer comprehensive IT onboarding for all new faculty, staff and students

Who You Are

Your Strengths

An enthusiastic, articulate, and creative individual who communicates with ease and confidence.

A critical thinker who demonstrates initiative, integrity and attention to detail.

A team player who enjoys being part of a vibrant, collaborative community and contributes positively to all areas of the school.

An initiator who challenges the status quo and seeks better and alternative means of achieving exceptional business results.

Your Knowledge, Skills & Experience

Exemplary communication and collaboration skills with the proven ability to develop relationships and a caring rapport with colleagues, students and their families

Experience with information technology in the education sector, including network and software (Blackbaud in particular) administra