Business Systems and Data Specialist(Business Systems Support Specialist)

Status - Temporary Full-Time - Temporary - Approximate length of assignment, in months - 18 - Type of Position - an Addition to Staff - Start Date - Salary - Per hour - Salary Grade - $60.35 - $65.61 - Department - York Region -> Community & Health Services -> Integrated Business Services - Location - 17150 Yonge Street, - Newmarket, ON L3Y 8V3 CA (Primary) - Job Description (E) **ABOUT US** Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources. **WHAT WE OFFER** Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls. - **Defined Benefit Pension Program** - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions. - **Employer of Choice** - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations. - **Benefits and Wellness** - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation. - **Inclusive and Diverse Workforce** - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership. **ABOUT THE ROLE** **WHAT YOU'LL BE DOING** - Leads, architects, designs, builds and implements customized solutions using various platforms to support C&HS and AccessYork service delivery improvement and automation initiatives/projects from start to finish and/or within pre-build/configured template. - Determines business requirements in collaboration with stakeholders using the systems. - Creates and maintains project life-cycle workflow and validates workflow with stakeholders. - Creates predictive/prescriptive/statistical models/algorithms to analyze operational system data, spatial data and other process models data to identify patterns, to understand and provide insights into client and program operational behaviours using visual analytics and documents those results. - Works with stakeholders to determine and resolve recurring issues related to functionality, systems integration and concerns identified by users. - Monitors and analyzes business solutions/ processes and related systems interfaces and integration with external systems to ensure trouble free operation. - Researches professional standard frameworks, models and business systems functionality and sector best practices to review and recommend process improvements. - Researches, organizes, implements and documents data acquisition, transformation, creation and maintenance processes and ensures data meets Department’s quality requirements. - Liaises with internal staff, providing systems expertise and support to ensure consistent and effective systems performance and utilization of systems to maximum functionality; shares information regarding initiatives and other best practices with Branch and Departmental staff. - Liaises with external contractors, vendors, and suppliers on general troubleshooting, updates, maintenance and support contracts and to ensure system performance, as appropriate and in consultation with ITS and Geomatics Division. - Works in cooperation with ITS and IAM to ensure that services delivered meet ITS and IAM policies, procedures and standards. **WHAT WE'RE LOOKING FOR** - Successful completion of a Community College Diploma in Information Technology, Computer Sciences, Statistics, GIS or related field or approved equivalent combination of education and experience. - Minimum five years experience in providing project/business solution implementation analysis, and support in data management syste