Front Desk Receptionist

2 weeks ago

Calgary, Canada Pegasus Gymnastics Full time

At Pegasus Gymnastics we teach quality gymnastics in a family-friendly environment. We are looking for a Front Desk Representative to join our East location. The front desk representative hours will be in during the evenings and weekends.

**NATURE AND SCOPE OF POSITION**:
The Front Desk Representative will act as a liaison between programs, provide program and class information, complete registrations, and clerical duties and help resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**QUALIFICATIONS**:

- High School Diploma, additional qualifications will be a plus
- Good communication and people skills
- Proficient in English (oral and written)
- Proficient with computers, knowledge of MS Office Excel and Word
- Customer service orientation
- Possess a knowledge of sport
- Possess a valid First Aid certificate or are willing to obtain
- Compassionate, caring individual who enjoys working with children
- Police check and child welfare check

**Responsibilities include, but are not limited to**:

- Greet and welcome customers as they walk in
- Keep the front desk clean, tidy and supplied with all the necessary supplies
- Answer all the customers' questions and address their complaints
- Answer all incoming calls, and redirect them when needed
- Complete class registrations
- Process payments
- Assist with account administration
- Monitor and update records and files
- Provide assistants to athletes and coaches when needed
- Keep the front lobby, viewing room and washrooms tidy and clean
- Maintain a good working relationship with the owners and all staff

**Job Types**: Part-time, Permanent

Pay: $16.00-$20.00 per hour

**Benefits**:

- Casual dress
- On-site gym
- On-site parking

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday

Work Location: In person

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