Guest Service Coordinator

2 days ago

Toronto, Canada Tulloch Consulting Full time

New You Cosmetic Centers are the undeniable leader within the Medical Aesthetics industry, with a chain of unique and successful medical cosmetic clinics in Ontario. We care deeply about our patients; we don’t just provide a service - we deliver guaranteed results unlike anything our clientele has experienced before. We love what we do; that’s why we have become the Number One Spa of innovative medical treatments.

We’re looking for a **Guest Service Coordinator **to join our team. So, if you’re interested in this opportunity, read on

**What You’ll Be Doing**:

- Answer and screen calls and schedule and manage appointments for the clinical team
- Provide a professional, friendly experience for all clients and visitors, whether via phone, online, or in person
- Checking clients in and out; billing
- Knowledgeable of all spa services and retail products
- Assist in scheduling follow-up visits
- Prepare client’s intake and consent forms and enter all client information accurately into the database
- Maintain accurate scheduling in booking software, follow-up calls, and appointment confirmations
- Assist with troubleshooting office equipment and technology
- Prepare daily financial reports and bank deposits
- Effectively manage inventory
- Clinic opening and closing
- Promote clinic services and products
- Other varied duties as requested by Clinic Manager or Operations Manager

**Who We Are Looking For**:

- Two or more years of recent experience in a clinical, aesthetic, surgical, or medical spa (required), hotel/hospitality, and sales experience is an asset
- Customer service and retail experience
- Ability to work independently and in a team
- Exceptional problem-solving skills
- Passionate about the industry
- Excellent phone etiquette

**What We Offer**:

- A competitive salary
- Medical, dental, and other health benefits
- Fun Family-style team gatherings with food and entertainment, regular team events
- And, most importantly, significant growth opportunities

We are looking for individuals interested in joining us for the long term. We invest in the training and development of our team members, and we set each individual up for success.

**Salary: From $20.00 per hour

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