Veterinary Receptionist
1 day ago
Job Description: Customer Service Representative
**Responsibilities**:
Bloorcourt Veterinary clinic is a well established and busy 2.5 doctor practice in Toronto and we are looking to add another **Client Care Representative (CCR)** to our amazing and dynamic team.
A Client Care Representative at Bloorcourt Veterinary Clinic should be outgoing, reliable, efficient, have a positive attitude and loves to interact with people and their pets.
Our CCRs are our first point of contact and play a key role in our practice, they also have many responsibilities.
- Display a high level of dedication to improving the client/patient experience
- Share a passion for exemplary client/patient care
- Possesses exceptional communication skills
- Thrive in a busy environment
- Have experience in safely handling cats and dogs (an asset, not a requirement)
Primary responsibilities:
- Greet clients and patients who come in for appointments and surgery
- Scheduling appointments
- Invoicing clients, taking payment at the time of service, and offering value at every interaction
- Scanning documents, processing pet insurance claims, and administrative duties
- Keeping the office organized and clean
- Operating computer software to access electronic medical records and schedules
Pay: $18.00-$20.00 per hour
**Benefits**:
- Extended health care
- RRSP match
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- CCR: 1 year (preferred)
Work Location: In person
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