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Csr & Admin

2 weeks ago

Toronto, Canada Minoh Inc Full time

**Position: Client Success Representative & Administrative Assistant**

**The Role**:
At **Minoh**, we believe that work should be as enjoyable as it is productive. If you thrive in a fast-paced, collaborative environment and have a passion for delivering exceptional customer service while supporting administrative functions, this is the perfect opportunity for you.

As a **Client Success Representative & Administrative Assistant**, you’ll play a dual role—serving as the key liaison between our clients and internal teams while also supporting day-to-day administrative operations. You'll help ensure signage projects run smoothly and that client expectations are met with care and precision. Reporting directly to the CSR Manager, you’ll contribute to both client satisfaction and the company’s continued growth.
- Build and nurture strong relationships with existing clients
- Develop new leads and support face-to-face customer engagement
- Prepare and deliver accurate, timely quotes
- Meet quarterly performance goals (KPIs)
- Communicate clearly and courteously with clients, team members, and the public
- Assist with documentation, administrative support, and data entry
- Maintain a clean, safe, and well-organized work environment
- Follow company policies and Health & Safety procedures at all times
- Perform additional administrative tasks and support duties as assigned by management

**Qualifications**:

- Minimum 2 years of customer service or inside sales experience preferred
- Experience in the signage industry or a similar field is an asset
- College diploma or university degree preferred
- Strong verbal and written communication skills
- Excellent attention to detail and organizational abilities
- Comfortable working independently and within a collaborative team
- Self-starter with a go-getter attitude

**Additional Information**
- Location: This is an on-site position at our production facility. Remote work options are not available for this role.
- Work Environment: Fast-paced, supportive, and highly collaborative, where creative problem-solving and technical excellence are celebrated.

**Why MINOH?**

At MINOH, we’re more than just a production shop—we’re a creative team that believes in craftsmanship, collaboration, and growth. You won’t be just another designer here; you’ll be part of a close-knit group that celebrates creativity, solves challenges together, and builds impactful work every day.

If you're ready to kick-start your design career with a company that values your talent and supports your development, we'd love to hear from you.

Pay: $20.00-$24.00 per hour

Expected hours: 8 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Why are you interested in this role and working with our company?
- Do you have at least 2 years of customer service experience?
- Do you have experience handling administrative tasks?
- Are you comfortable working full-time on-site in South Etobicoke?

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person