Tow Truck Operator

7 days ago

Edmonton, Canada Cliff's Towing Ltd. Full time

**The Job**

Being a tow truck operator takes guts, when everyone else is off the road, you are there to help the stuck, stranded, and deserted. Tow Truck Operators are both helpers and entrepreneurs, supplied with calls through the dispatch center when help is needed and given the opportunity to find work on your own when the phones are not busy.

**Responsibilities**:

- Driving and operating a **service one ton or flat deck **for loading/towing vehicles
- Responding to various calls such as basic tows, recoveries, police calls, roadblocks, accidents, and jump starts.
- Communicate with dispatch, customers, and service providers in a courteous and respectful manner.
- Provide the best possible customer service to all.
- Load/unload vehicles from various equipment. This may include the use of chains, winch, wheel scoops and dollies and other equipment.
- Use of company issued mobile phone and tablet to complete jobs and provide information to the office.
- Complete daily paperwork as required.
- Complete routine maintenance on equipment, such as replacing fluids, belts, batteries, lights, hoses, fueling and greasing.

**Qualifications and Competencies**:

- Ability to communicate effectively and professionally while consistently providing our customers with professional and outstanding service.
- Be able to prioritize and multitask and remain flexible in continually changing situations.
- Valid class 1, 3 or 5 driver’s license (NON GDL) and Air Brake Endorsement
- Minimum of 2 years professional/commercial driving experience.
- Strong attention to detail.
- Mechanical knowledge would be an asset.
- PROVIDE A 5-YEAR COMMERCIAL DRIVING ABSTRACT AND COMPLETE A DRIVER PROFILE FOR INSURANCE PURPOSES; APPLICANTS MUST NOT HAVE ANY MORE THAN TWO MINOR CONVICTIONS WITHIN A 3 YEAR PERIOD.
- SUCCESSFUL CANDIDATES WILL BE REQUIRED TO PROVIDE A POLICE CLEARANCE WITH VULNERABLE SECTOR CHECK COMPLETED.

**Working Conditions**:

- Must be able to work various shifts or flexible work schedules as needed.
- Regularly required to sit; stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; also required to climb, balance, stoop, kneel, crouch or crawl.
- Occasionally required to lift up to 90 pounds.
- Must be able to work in inclement weather.

**About Us**

Here at Cliffs Towing, we work hard to create a progressive and supportive work environment for our employees that encourages new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see the fun side of life. We are strong believes in work-life balance and offer competitive compensation packages.

**Job Types**: Full-time, Permanent

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- Are you able to pass a criminal record check?
- Which Class do you have: 1, 3 or 5 (Non-GDL)
- Please share towing experience.

**Experience**:

- Towing: 1 year (preferred)

Licence/Certification:

- 5 yr commercial driver's abstract (preferred)

Work Location: On the road

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