Store Associate

2 weeks ago

Toronto, Canada YSM's Double Take Thrift Full time

**Company description**

Double Take Thrift Store is a Yonge Street Mission social enterprise that is committed to both serving the community and lowering its environmental footprint. Located in the downtown east end of Toronto, we work to provide a dignified and enjoyable shopping experience to a diverse group of customers.

**Job description**

Double Take is seeking a Part Time Store Associate to provide excellent customer service on the sales floor, operate the cash register and assist in the general operations of the store between 9:30am-8:30pm. If you have a passion for community work and want to be a part of lowering têxtile waste in the fashion industry, this may be for you

**Responsibilities**:

- Greeting customers, offering assistance and keeping the store neat and tidy
- Operating the cash register with proper cash handling practices
- Assisting in receiving donations with excellent customer service
- Working with volunteers to ensure a smooth production flow
- Tidying and cleaning
- Sorting donations as needed
- Assisting with Online activities such as order fulfillment and preparations for posting
- Answering phone and responding to questions regarding the store and donations, passing messages on to the supervisor if there is a need for a call-back
- Giving a positive and professional image to the public, co-workers, and partners
- Placing clothing on hangers and items on racks in the appropriate area
- De-escalating difficult situations with community members with empathy and through a trauma-informed lens
- Conducting work activities safely and securely by following our Health and Safety and Loss Prevention policies
- Additional duties as required ensuring the effective function of Operations

**Qualifications**:

- Excellent communication and active listening skills
- Superior customer service skills, focused on patience and empathy
- Strong interest in serving community
- Ability to understand and follow written or verbal instructions
- Excellent organizational & problem solving skills
- Ability to work in a Team environment with cooperative principles
- Capable of working independently with enthusiasm & initiative
- Good command of the English language
- Current on merchandise knowledge, industry trends and competitive pricing
- The ability to lift and carry up to 50 lbs. to lift and move boxes and bags of donations
- Demonstrated commitment to YSM’s/Double Take’s mission and values
- Computer experience as asset, particularly with Microsoft Word and Google Docs
- Ability to work flexible hours, including evenings and weekends; a police check will be required

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

Pay: $17.20 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Evening shift

Work days:

- Every Weekend
- Monday to Friday

Work Location: In person

Expected start date: 2025-05-08

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