Lead Revenue Operations Analyst

1 week ago


Waterloo, Canada OpenText Full time

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
**WHAT THE ROLE OFFERS**:

- Support budget planning and monitoring process through analysis, modelling, and reporting. Review and analyse operational and renewal data. Provide insightful variance analysis and recommendations to enable effective decision making. - Leverage transactional and other data to identify underlying trends within the business and provide guidance to business leaders. Drive automation& development of existing& new renewals reporting. Identify areas where processes need to be streamlined and/or automated. Participate in regional process improvement initiatives. Demonstrate thought leadership around renewal sales data processes and operations. - Analyze and provide recommendations for improvements related to CS systems and processes and assist with the implementation of systems and projects as required. Liaise with various internal stakeholders and partners across the organisation. Performing ad-hoc analysis as required - Ensure data in Assure and other systems utilized by the Renewals and Operations team is accurate. Proactively resolve any discrepancies to ensure reporting is timely and accurate. Other responsibilities and key result areas will be assigned as required in line with changing business needs.

**WHAT YOU NEED TO SUCCEED**:

- Bachelor’s degree in business, economics, mathematics, or equivalent experience
- Minimum 5 years relevant financial analysis, data analytics and reporting experience - Understanding of billings/revenue concepts and the drivers behind them
- Strong Microsoft Excel skills to build/maintain long-term models and perform ad-hoc tasks effectively
- Ability to read, audit and recommend changes to advanced SQL queries to extract meaningful information from datasets
- Ability to present complex analysis in a clear and concise manner and recommend solutions for possible improvements
- Ability to solve problems and navigate complexity in a constantly evolving and ambiguous environment
- Excellent presentation, communication, and interpersonal skills, with strong attention to detail - Highly Motivated self-starter with the ability to work cross-functionally, as well as independently
- Organized individual with an ability to prioritize multiple deliverables and execute tasks with short lead times in a fast paced and changing environment, with mínimal supervision
- A degree of comfort with technical environments; you’re willing to step outside your comfort zone
- Equally comfortable leading projects and meetings throughout the hierarchy of the organization - Strong relationship management skills and ability to generate strong internal and external relationships
- Understand relationships between metrics and operational activities
- Previous experience in a global software enterprise with a foundational understanding of business processes

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.



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