Quality Assurance Manager

7 days ago


Puslinch, Canada BlueTriton Brands Full time

If you are looking for a challenging position with Canada’s leading bottled water company, here’s your chance to join our team
BlueTriton Brands is committed to conducting our business in a way that is sustainable, both in terms of our packaging and the natural resources we use. We're focused on advancing our commitment to health and hydration by providing access to safe, clean water.

**BlueTriton Brands consists of five business units**: Corporate, Commercial, Supply Chain, Technical & Production and ReadyRefresh. Whichever one of these areas you choose to join, you’ll find yourself collaborating with a highly talented team on work that’s challenging, engaging and incredibly rewarding. You’ll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It’s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions - all while delivering healthy hydration to millions of customers. Job Description

We are currently seeking a Quality Assurance Manager to join our team in our Guelph, ON facility reporting to the Factory Manager.

Key responsibilities include but are not limited to the following:

- Serve as the lead within the plant for Company Quality initiatives including the implementation of the BTB Quality Management System
- Serves as Food Safety Quality System (FSQS) Team Leader to ensure the training of Food Safety Team Members, ensure that the FSQS is established, implemented, maintained, and updated and reports to the Factory & Market Quality Managers on FSQS effectiveness & suitability
- Prepare for all Company Quality Audits, ISO audits and respond to issues
- Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
- Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant
- Serve as primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues
- Prepare and maintain permitting and licensing for the plant
- Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies
- Coordinate activities and develop good relationship with key vendors
- Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed
- Lead the execution of cultural changes and activities needed to support BTB Continuous Excellence (NCE) and the pursuit of TPM, serve as primary lead for Q pillar
- Develop initiatives to improve plant performance against BTB quality measures and ensure plant compliance with company and regulatory standards
- Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (CFIA, IBWA, EPA, etc.).
- May serve as plant representative for regional quality forums and initiatives
- Ability to travel on a periodic basis Qualifications

**Key Qualifications Include**:

- Bachelor’s degree in chemistry, microbiology or related field, Masters preferred
- Ten or more years of QA experience with five or more years of QA management experience within consumer products, specifically beverage, food or other clean manufacturing
- Prior microbiology laboratory management (preferred) and manufacturing line inspection experience
- Knowledge of ISO requirements and audits
- Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
- Strong project management and computer skills, including Word, Excel, Access, & PowerPoint
- ERP system and Quality system experience needed, SAP and Infinity preferred
- Proven leadership skills, coaching and developing leaders & employees
- Demonstrated ability to drive continuous improvement and manage to/achieve metrics
- Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
- Ability to drive positive change in both processes and systems and culture
- Strong internal and external customer focus with great follow-up
- Ability to provide after-hours support to a 24/7 operation for critical issues
- Self-directed with high integrity and the maturity commensurate with being an effective manager

BlueTriton Brands’ position in the Canadian bottled water market is unmatched. More than half of domestic spring water products sold in Canada are produced by BlueTriton Brands, including the leading domestic natural spring water brand - Pure Life. We’re passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship - most notably responsible water management, lightweight packaging and advancing recycling in our communities. As a valuable part of our team, you’ll receive a competitive total rewards package t


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