Customer Service/scheduling/admin Assistant

3 days ago

Midland, Canada Triple Tech Full time

**Triple Tech is a Multi-trade company We offer services and installs in Heating, Cooling, Commercial Refrigeration, Venting, Plumbing and Electrical.**

**We are looking for a friendly and outgoing member to add to our growing Customer Service/Scheduling/Administrative team**

**Permanent Full-time. Monday-Friday 7:30am-4pm.**
**Customer Service/Scheduling/Administrative Assistant**
- **Duties will include**:

- Professionally handling incoming phone calls, service inquiries and and assist with walk-in customer service.
- All aspects of administration/customer service: starting work orders, adding parts & hours to work orders. Attaching picture files and notes into electronic system (FieldEdge), Sending invoices & quotes to customers and following up on payments. Work closely with the Division Managers to schedule jobs.
- Help cover for other admin staff when they are away from the office.
- Help match packing slips to supplier invoices and post in Quickbooks
- Filing, scanning, faxing & photocopying
- Will have a post-secondary diploma or degree in Business Administration or at least 3-5 years experience in an Administrative Assistant/Customer Service role.
- Must be experienced in using Microsoft Office products (Word, Excel, Access & Outlook)
- Experience working in Quickbooks Desktop is an asset.
- Experience with a cloud based electronic scheduling system is an asset (We use FieldEdge)
- Must be able to work well with others and independently. We have a dynamic office environment and work load changes day to day depending on the needs of the customers/season.
- Can prioritize their workload and be able to get back on task after being interrupted.
- Will need to be a quick learner and willing to learn.
- We have dogs that come into the office, so applicant must be able to work in an environment with dogs.
- We are a nut sensitive environment. Nuts or nut products can not be brought into the office.
- This position involves sitting for extended periods of time. Some walking, standing, crouching, sweeping, mopping and lifting up to 20lbs.
- Must have own transportation to and from the office.

Pay: $22.00-$24.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer Service: 2 years (required)
- Administrative assistant: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-09-20
Expected start date: 2024-10-01

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