Fulfillment Coordinator

5 days ago

Burlington, Canada Islamic Relief Canada Full time

**Job Title**: Fulfillment Coordinator

**Status**: Part time, 1 year contract

**Location**: Burlington, ON

**Department**: Marketing

Islamic Relief Canada is looking for a part time Fulfillment Coordinator with excellent organizational, communication, and time management skills. This person will work closely with our online Charity Shop to ensure smooth operations, order fulfillment in a timely manner, and inventory is kept up to date.

**Essential Duties and Responsibilities**:
Receive, process, and fulfill online orders at a minimum of twice a week
Manage shipping and returns for all shop orders
Maintain accurate and up-to-date inventory counts for all merchandise
Coordinate fulfillment of special requests
Maintain warehouse organization to ensure efficiencies
Answer shop related customer inquiries/concerns and maintain a positive image of the Relief Collective brand
Occasionally support shop with pop-up inventory organization, set up and take down
Willing to work occasional weekends when pop-up shops are scheduled

**Qualifications and Competencies**:
Past work experience working in retail or fulfilling online orders
Excellent organizational skills to work independently and manage projects with many moving parts
Motivated self-starter who is able to take both guidance and initiative
Detail-oriented with excellent writing, communication, and presentation skills
Able to work under pressure and meet strict deadlines
Experience dealing with vendors
Access to a car and willing to work out of our Burlington office three days a week with Wednesdays being mandatory

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