Service/fleet/install Manager
3 days ago
**KEY RESPONSIBILITIES AND FUNCTIONS**:
- Oversee all aspects of installation, service, and renovation operations for modular units and fleet assets, ensuring projects are completed on time, on budget, and to Northgate’s quality standards.
- Manage full life-cycle service processes, from planning and scheduling through execution and close-out.
- Coordinate with sales department to ensure accuracy of SOW’s, projects and best experience for client interaction and deliverables.
- Coordinate and schedule service work—including maintenance, repairs, inspections, and installations—to maximize productivity and minimize downtime.
- Supervise installation crews, service technicians, and subcontractors, ensuring adherence to safety, quality, and operational standards.
- Prepare accurate estimates for installations, renovations, and transportation logistics, including route planning, fuel, and labor costs to support project budgeting.
- Review and assess modular and fleet units for upgrades, repairs, and end-of-life considerations, recommending appropriate actions.
- Maintain accurate records of service and installation activities, ensuring proper documentation within Northgate’s ERP system.
- Oversee vendor and subcontractor relationships, ensuring alignment with Northgate’s expectations for quality, safety, and performance.
- Provide ongoing support to field and service personnel regarding maintenance, installation, and repair inquiries.
- Generate and present reports on service performance, installation progress, and equipment health to senior management.
- Ensure compliance with all applicable safety, environmental, and regulatory standards.
**REQUIREMENTS AND QUALIFICATIONS**:
- Proven experience in modular construction, installation, or service management.
- Strong leadership shills with the ability to manage teams and subcontractors effectively.
- Demonstrated ability to complete multiple projects within strict timelines and budgets.
- Experience with ERP systems and project tracking tools.
- Knowledge of industrial modular units, construction practices, and mechanical systems.
- Strong budgeting, estimating and reporting skills.
- Proficiency in Microsoft Office software with a strong aptitude for adopting new technology/systems.
- Excellent verbal and written communication skills.
- Class 5 non GDL license, with clean driver’s abstract. The successful applicant must be willing take and pass a Pre-Access Alcohol & Drug Test. Travel and mobility will be required.
**WORK CONDITIONS**:
- The position is a full-time office-based position in our Acheson, Alberta office.
- Periodic site work/out of town work may be required.
- May be required to operate a fleet vehicle for business purposes.
- Overtime as required.
**Job Types**: Full-time, Permanent
Pay: $37.00-$43.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Ability to commute/relocate:
- Acheson, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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