Tour Guide

2 weeks ago

Vancouver, Canada Discover Canada Tours Full time

**Position**:Tour Guide

**Closing**: Open until filled

**Term**:Part Time / Seasonal

**Reporting to**:Operations Manager

**Schedule**: Flexible - Depending on tour schedule

**What we offer**:

- Travel on all of our tours and FAMs with our activity suppliers
- Discounts on personal travel
- Team events and excursions
- Working in a small company that is constantly innovating and evolving
- Multi-national team
- Competitive salary and benefits package
- Annual training - be constantly learning
- An open, friendly and energetic work environment where every voice is heard

**Expectations**:

- Having a great, fun-loving, personality and a desire to entertain others
- Ability to tell interesting and engaging stories
- Reliable, flexible and adaptable
- Drive to go above and beyond for the client, the company and yourself
- Professional attitude and appearance
- Excellent organization, time management and communication skills
- Ability to solve problems and work under pressure
- Be able to respond to changing conditions or unexpected events in a calm manner
- Awareness of safety and comfortability issues
- Skill at budgeting time and money
- Excellent knowledge of Canada, especially Western Canada
- Be Tech Savvy - Knowledge of Social media postings and basic app use
- The ability to speak a second language (German/French/Spanish/Italian/Portuguese/Mandarin) as asset
- Additional entertainment skills, for example musical abilities is a big asset, but not required

**Requirements**:

- High School Diploma is required
- Previous experience in the capacity of a Tour Director / Guide and / or ESL teacher is an asset
- Degree or Diploma in a tourism program is an asset but not necessary
- Willingness to obtain a Class 4 Unrestricted Driver’s Licence
- First Aid Certificate (Mandatory - to obtain before start date) - Wilderness First Aid a bonus
- Recent Criminal Record Check with Vulnerable Sector (mandatory)
- For Adventure Guide applicants a Hiking course and Food Safe Certificate is required
- Permitted to work legally in Canada (mandatory)

Reporting to the Operations Manager, our **Tour Guides** will be responsible for the daily tour operations, providing excellent tour commentary, and ultimately ensuring our passengers have the trip of a lifetime. We are looking for people to join our team who possess a great personality, a passion for travel, and a commitment to excellence.

As part of Discover Canada Tours, you will have the opportunity to work in an exciting and fun industry; meet and work with people from all over the world; and gain valuable and fulfilling work experience.

**Specific responsibilities include**:

- Efficiently maintain prepared tour schedule
- Passionately deliver commentary and stories to passengers throughout the tour
- Prepare and know your tour schedule
- Connect with people and maintain relationships
- Record digital and or live footage of your tour as assigned for Marketing purposes
- Communicate with operations how and when you will be returning tour (paperwork/receipts)
- Keep track your assigned schedule and possible changes
- Keep track of your expenses and summits receipts at the end of each trip
- Attend staff meetings and social events
- Available on weekdays, weekends and holidays between May and October

**Additional Notes**:
- All potential hires are required to be able to get to departure points on their own.
- One of our major departure points is Canada Place in downtown Vancouver.

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