Cannabis Concierge

It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

Spiritleaf - Bonnyville is looking for a Full Time Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.
- **The Challenge**_
- **The Responsibilities**_

**CUSTOMER CONNECTION**
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge

**PRODUCT KNOWLEDGE**
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience

**TEAMWORK MAKES THE DREAM WORK**
- Supports new hires through mentorship
- Is self-aware and focused on self-development
- Collaborates with the team during morning and closing meeting

**LEADERSHIP**
- Possesses strong written and verbal communication skills, strong assessment, and decision-making skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience
- Participates in ongoing staff education and through sharing of product knowledge

**SHIFT**
- Primarily dayshift, occasional weekend & evening shift flexibility required

**QUALIFICATIONS**
- At least 1 years’ experience in a retail environment
- Proven success in offering an exceptional customer experience
- A passion for our product and changing the way the world sees cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way

**MANDITORY REQUIREMENTS**
- Valid Sellsafe Training - available at sellsafe.aglc.ca
- You must be at least 18 years of age and be able to pass a police background check

NOTE: Only applicants with current Sellsafe and QCW will be considered. Please include copies with your resume when submitting.

Pay: From $16.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Sellsafe ticket (required)
- QCW certification (required)

Work Location: In person