Store Clerk

**Position Summary and Job Magnitude**

The Store Clerk is responsible for maintaining customer satisfaction and store cleanliness at all times. They must be able process transactions with a high level of speed and accuracy. The Store Clerk will work out of the Convenience Store located within the residence and have a high level of interaction with students and guests.**Essential Functions and Basic Duties**
- Demonstrate a high degree of customer service
- Be able to use Campus Living Centres computer software
- Be able to handle cash, and other forms of payments
- Ensure store cleanliness standards are met
- Assist with inventory counts and stock taking
- Be able to lift up to 20 lbs
- Produce assigned Convenience Store reports and tasks
- Communicate pertinent information between staff
- Know how to handle phone calls with patience and decorum
- Respect student and guest privacy
- Knowledge of emergency procedures
- Works in compliance with the provisions of internal policies regarding the safe storage and handling of food products
- Adheres to policies and procedures as required per the franchise agreement with M&M Food Market
- Any other duties as assigned

**Health & Safety**
- Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor
- Uses or wears the equipment, protective devices or clothing that Campus Living Centres requires
- Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person
- Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct
- Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor
- Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (eg. Reporting unlabelled containers, using proper lifting techniques, etc.)
- Requests that worn out or defective equipment be replaced, when appropriate
- Uses equipment and materials only in the manner intended
- Reports any injuries, incidents and unusual conditions immediately to supervisor
- Inspects the work area and equipment daily and reports any hazards immediately to supervisor
- Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Campus Living Centres

**Performance Measurements**

Performance will be primarily measured on the following factors:
- Initiative
- Inter-Personal Skills
- Customer Service
- Reliability
- Skill & Knowledge
- Quality of Desired Results
- Adaptability & Flexibility
- Organizing & Planning
- Overall Performance

**Qualifications**

Education: High School Diploma preferred
- Skills/Abilities: Must possess superior verbal communication skills
- Must possess superior customer service skills
- Must possess superior positive attitude
- Must be able to handle multiple projects at onceExperience Required: Cash handling experience preferred.

**Equal Opportunity Employer**

It is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees. Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation. Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.