Account Services Representative

7 days ago


Halifax, Canada Long & McQuade Halifax Full time

Collection of accounts receivable, outstanding rentals, and bad debts
- Credit approvals for term and balance forward accounts
- Credit approvals for consumer and commercial account rentals
- Assist customers inquiring about their accounts and rents
- Locate new contact information for credit customers
- Perform house calls
- Perform sundry account maintenance
- Registration of accounts through Personal Property Registry
- Work with Equifax reports and their reporting criteria
- Work with Small Claims Courts system
- Provide regular status reports to the Store Manager
- Provide monthly status reports to the Account Services Regional Manager

**Job Requirements**
- Must be able to work weekdays, weeknights, and weekends
- Excellent interpersonal, communication, and negotiation skills
- Ability to provide a high level of customer service, both in-store and over the phone
- Thorough organizational skills
- Ability to take initiative and work independently
- Ability to take ownership of tasks and follow them through to resolution
- Basic knowledge of Microsoft Office (Excel, Word, Outlook)
- Experience with consumer credit and collections an asset
- Being a musician that plays at least one instrument or has general music equipment knowledge is a must
- Must have own transportation

**Job Types**: Full-time, Permanent

Pay: $36,000.00-$42,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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