Sales Consultant/lifestyle and Programs Manager

1 week ago

Thunder Bay, Canada Chartwell Full time

The Sales Consultant/Lifestyle and Programs Manager role at Chartwell Retirement Residence is an exceptional opportunity for an enterprising, self-directed Sales professional who brings demonstrated experience in sales, a sense of urgency and a drive for results, and who genuinely enjoys interacting with seniors.

**The responsibilities of this position include but are not limited to**:

- Leverage Chartwell’s consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence;
- Drive occupancy levels and meet or exceed established sales targets:

- Manage telephone inquiries and convert to personal visit bookings;
- Conduct personal visits, follow up on leads, close sales through lease signings;
- Track sales activity in our CRM database and analyze reports to identify sales trends specific to the community and residence;
- Drive referrals and traffic:

- Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large:

- Build a qualified lead database;
- Develop, promote, and implement marketing plans and events.
- Develop and coordinate meaningful programs and services to meet the social, physical, intellectual, emotional, vocational and spiritual needs of all residents
- Assists in maintaining a safe and secure environment for residents, visitors and other staff members.
- Proven experience in a consultative sales role;
- The ability to successfully follow an established sales process, including prospecting and closing sales transactions;
- Empathetic and caring interpersonal customer service skills;
- Ability to network, multi-task and promote services;
- Effective communication skills;
- Knowledge of the surrounding area and communities, valid provincial driver’s license and access to a vehicle;
- Computer literate with knowledge of related software programs;
- Flexible hours (evenings, weekends) may sometimes be required.

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