Technical Assistant

2 weeks ago

Pickering, Canada Deltech Communications Group Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: Will train
- or equivalent experience
**Work setting**:

- Radio station or network
- Recording studio
- Various locations
- Video production company
- Motion picture production company
- Television network and/or station
- Consulting firm
- Server farm
- Help desk
- School or educational institution/establishment
**Tasks**:

- Set up and operate mobile camera platforms, microphone booms and lighting equipment
- Change and install an electronic control panel using automated equipment
- Detect and repair mechanical and electrical problems
- Set up equipment
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide business systems, network and Internet support to users in response to identified difficulties
**Supervision**:

- 1 to 2 people
**Computer and technology knowledge**:

- Adobe Photoshop
- XML
- TCP/IP
- MS Windows
- Linux
- Internet
- MAC
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Servers
- File management software
- Security software
- Presentation software
- Communication software
- MS Office
- Wireless networks
- Multimedia software
**Security and safety**:

- Bondable
- Basic security clearance
- Driver's validity licence check
- Criminal record check
**Transportation/travel information**:

- Valid driver's licence
- Willing to travel
- Travel expenses paid by employer
**Work conditions and physical capabilities**:

- Work under pressure
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Tight deadlines
- Ability to distinguish between colours
- Sound discrimination
- Sitting
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Reliability
- Team player
- Accurate
- Client focus
- Judgement
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
**Health benefits**:

- Dental plan
**Other benefits**:

- Free parking available
- Learning/training paid by employer

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