Volunteer Coordinator

Do you have a gentle, calm presence and a passion for bringing people together? Are you highly organized, a strong communicator, and energized by connecting others in meaningful service?

If so, we’d love to meet you

Crossroads Hospice Society is seeking a **Volunteer Coordinator** who will lead with heart and ensure our incredible volunteers feel supported, valued, and engaged. This role is central to the compassionate care Crossroads Hospice Society provides, coordinating and inspiring our dedicated team of hospice visiting volunteers, while also working closely with our interdisciplinary team to support patients and families with compassion and dignity.

**About the Role**

Reporting to the Hospice Manager, the Volunteer Coordinator is responsible for recruiting, training, educating, scheduling, and supporting volunteers who provide companionship and compassionate care to patients and their families during their time in hospice. This includes managing the calendar of special programs offered within the hospice.

You will also coordinate volunteer events and gatherings, helping to create an inspiring, warm, inclusive environment.

As the liaison between Crossroads Hospice Society and the Fraser Health team, you will communicate key information to the volunteers so that they can carry out their role with empathy, sensitivity, and respect. This role blends heart and organization, and is ideal for someone who enjoys planning, connecting with people, and contributing to meaningful work.

**Who You Are**
- A confident communicator who builds trust and rapport easily
- An effective facilitator, comfortable leading groups
- Organized and adaptable, able to manage schedules and details
- Passionate about community, comfort care, and making a difference
- Easygoing, calm, and compassionate

**Requirements**:

- Post-secondary education in a related field (ex. Social Work, Volunteer Management, Human Services) _**OR**_minimum 2 years of experience in volunteer coordination, people management, human resources, or a related role - preferably within a non-profit or community-based setting.
- Comfortable navigating digital tools and technology in a work environment.
- Strong computer literacy, with the ability to quickly learn new systems and platforms.
- Available to work occasional evenings and weekends (training, events)

**Key Responsibilities**
- Recruit, train, and coordinate a team of hospice visiting volunteers
- Facilitate Hospice Volunteer Training Programs
- Develop volunteer schedules and match volunteers thoughtfully with community patients
- Support volunteers in their role
- Collaborate closely with the medical team to ensure consistent support
- Provide support to the main office with community events, as needed

**What We Offer**
- A compassionate, close-knit team that values kindness and integrity
- Extended health and dental coverage (after 3 month probation period)
- RRSP matching (after one year)
- Three weeks vacation
- On-site parking
- A meaningful role that makes a real impact in the community

**About Crossroads Hospice Society**
For over 34 years, Crossroads Hospice Society has supported the communities of Port Moody, Coquitlam, Port Coquitlam, Anmore and Belcarra through compassionate end-of-life and bereavement care. As a non-profit organization, we provide services through our 10-bed Hospice Residence, Grief and Loss Support programs, and community-run Thrift Store. Guided by the values of compassion, dignity, respect, and integrity, we are dedicated to supporting individuals and families through death, dying, and grief, and ensuring no one walks that journey alone.

**To apply**, please submit your resume and a cover letter outlining why you feel this role is a good fit for you.

**Job Types**: Full-time, Permanent

Pay: $26.41-$28.61 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person