Coordinator, Recoveries

**Date Posted**:May 16, 2025

**Application Deadline**:May 30, 2025

**Location**: New Glasgow, NS; Halifax, NS

**Employment Type**: Permanent

**Job Type**: Hybrid

Headquartered in New Glasgow, NS, Crombie is an integrity-driven, caring, and purpose-built organization. It’s why we’ve been voted one of Atlantic Canada’s Top Employers year after year. Here are a few more reasons why we all love where we work:

- Flexible, hybrid work schedules and locations;
- Funding assistance for professional dues and furthering education;
- An on-site fitness facility, or subsidized fitness centre memberships;
- Corporate discount rates;
- Professional development programs to help you grow and succeed; and
- A strong, diverse culture that promotes thought leadership and interdepartmental collaboration.

**Our commitment to Diversity, Equity & Inclusion**

**Who we are**

As one of Canada’s leading REITs, we build spaces that will shape communities and have a lasting impact for generations. Supported by a solid foundation and focused value creation, Crombie is positioned to deliver consistent results and generate long-term sustainable growth.

You’ll join a team of values-driven, caring colleagues. We collaborate, find solutions, and cheer each other on. Our winning culture is rooted in our values: outperform expectations, embody integrity, care passionately, deliver excellence together, and empower one another.

We care for our employees, we support flexible work, compensate with great benefits, and work with you to help meet your career goals. Learn more about us at crombie.ca.

**Position Summary**

Based out of New Glasgow or Halifax, NS, the Coordinator, Recoveries is responsible for collaborates closely with the Recovery and Shared Services/Internal Reporting teams, as well as operations and leasing teams, to facilitate information flow, ensure data accuracy, and contribute to a positive tenant experience. Additional duties of the Coordinator, Recoveries include but are not limited to:

- Manages the Recovery Inquiry inbox, triaging tenant requests and coordinating with internal teams (including Recoveries Analysts, Accounting, Accounts Receivable (AR), Leasing, Legal, and Operations) to ensure accurate and timely responses.
- May complete low-to-medium complexity analysis and respond to inquiries independently where appropriate.
- Identifies opportunities to enhance the tenant inquiry process, including implementing standardized responses and request forms.
- Supports data collection and maintenance for recovery-related items, ensuring accuracy and timely updates in Yardi.
- Collaborates with Operations and Accounting teams to facilitate direct tenant cost reconciliations for monthly reporting and year-end billings.
- Coordinates with AR on annual tax billing processes, ensuring timely delivery of tax bills for invoicing.
- Provides regular status updates to the Manager, Recoveries on key processes, flags potential risks, and contributes to identifying opportunities for process improvements.
- Engages across all levels of the organization to create and promote a safe and respectful work environment.
- Other special projects and tasks as assigned.

**The profile we are looking for**
- Post-secondary education in Business Administration, Accounting, Finance, or a related field; equivalent experience will be considered.
- 1-3 years of relevant work experience in a coordination, administrative, or support role, ideally within commercial real estate, property management, accounting, or finance.
- Familiarity with recoveries or tenant billing processes is an asset.
- Strong proficiency in Microsoft Excel and Word; experience with Yardi or similar property management/accounting software is preferred.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills and a customer-service mindset when working with internal teams and responding to tenant inquiries.
- Ability to work both independently and collaboratively in a team-oriented environment.
- Proactive problem-solver with an interest in learning and process improvement.

If you are interested in this opportunity, please submit a cover letter and resume:
Subject: Coordinator, Recoveries - Job Application

Crombie thanks all applicants for their interest. Only those selected for an interview will be contacted.

**Interested?**:
Application Deadline: May 30, 2025