Team Lead

5 days ago

Scarborough, Canada Activate Games Full time

**#Enter the Game**

Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our team with the addition of a Team Lead. The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model behaviours around attendance, attitude, and attention to detail. This is a full-time position at our Scarborough store on 1980 Eglinton Avenue East.

**The Duties and Responsibilities**:

- Customer and Store Operations_
- Responsible to perform overrides at check-in, completing daily cash out sheets accurately, creating and receiving invoices, and taking payments
- Resolve customer complaints and escalate to the Store Leader as required
- Effective communication to their team and customers of the status of the facility including each room to ensure the best customer experience
- Aware of all Activate Programs, ensure they are applied in compliance with company standards
- People Leadership_
- Train new employees, lead with knowledge, maintaining a key focus on customer success
- Coach and foster relationships with incoming potential customers, existing employees and management
- Oversee staff and delegate tasks; supporting them throughout the scheduled shift
- Facilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate values
- Maintenance and Inventory_
- Understand and assess maintenance requirements related to inventory management and componentry
- Maintain the rooms by delegating cleaning, painting, and any required maintenance
- Receive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store Leader
- Identify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activities

**The Qualifications**:

- 1-2 years of previous experience in a similar role is preferred
- Must be able to work day/evening/weekend shifts
- Proficiency in MS Office and related software
- Strength in engaging customer relations
- Proficient in the use of hand and power tools
- Demonstrated collaborator and able to work with teams
- Ability to work various shifts starting as early as 8 a.m. and ending at 1 a.m. is required
- Previous experience overseeing a team of 10+ is an asset

**The Perks**:

- Competitive wage
- Benefits package
- Paid time off
- Casual dress
- Employee discount
- Fun and dynamic work environment
- On-site parking

**_ Successful completion of a criminal record check is a condition of employment for this position._**

**About Activate**:

  • Team Lead

    1 week ago

    Scarborough, Canada SHOP 20 Full time

    SHOP 20 is a women's fast fashion clothing boutique that provides our customers with the most exclusive, on trend styles, all under $79! Yes! That's right, you read that correctly. NOTHING in our store exceeds $79! This allows us to provide our customers with a cool shopping experience, value and affordability. We strive to offer our clients a riveting...

  • Operations Team Lead

    7 days ago

    Scarborough, Canada Best Buy Full time

    As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we...

  • Warehouse Team Lead

    3 days ago

    Scarborough, Canada Raise Workforce Full time

    Warehouse Team Lead - Scarborough, ON - Full-time Permanent - $22 - $25/hour based on experience - Close to Kennedy Commons and TTC accessible - 1-2 years of leadership experience required - Mon - Thurs 7:30am - 4:30pm, Fri 7:30am - 2:00pm - Overtime available after 44 hours Ian Martin Workforce is working alongside a reputable Manufacturer that is a...

  • Production Team Lead

    7 days ago

    Scarborough, Canada Mad Mexican Prepared Food Products Ltd. Full time

    Have you got what it takes to be part of a dynamic team? If so, our growing **Mad Mexican Production Team** is looking for a **Full-Time Production Team Lead** to be a part of our motivating culture, which values Communication, Growth-Mindset, Ownership, Integrity, Loyalty, Unity, and Quality. _**Your contribution holds great significance at Max Mexican,...

  • Team Lead

    2 weeks ago

    Scarborough, Canada Signalix Inc. Full time

    **Job Overview**: We are seeking a highly motivated and experienced **Team Lead / Store Manager** to join and support our retail operations across our London region consisting of **three stores**, including the store that will serve as your **primary location**. In this leadership role, you will be responsible for overseeing day-to-day store functions,...

  • Team Lead/store Manager

    2 weeks ago

    Scarborough, Canada Signalix Inc. Full time

    **Job Overview**: We are seeking a highly motivated and experienced **Team Lead / Store Manager** to join and support our retail operations across our London region consisting of **three stores**, including the store that will serve as your **primary location**. In this leadership role, you will be responsible for overseeing day-to-day store functions,...

  • Team Lead Merchandiser

    1 week ago

    Scarborough Village, Ontario, Canada Impact Détail Full time $88,000 - $112,000 per year

    Join an Innovative TeamWe are a leading service company specializing in merchandising, in-store marketing, and product demonstrations. We are currently looking for a Team Lead in Merchandising to join our dynamic team in OshawaWhat We Offer:Competitive Salary: Starting at $21.50/hour, negotiable based on experience.Comprehensive Group Insurance PlanPaid Time...

  • Team Lead

    3 days ago

    Scarborough, Canada Carefirst Seniors and Community Services Association Full time

    **Carefirst Seniors & Community Services Association** is a non-profit charitable community services agency established since 1976. Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area. With a staff of 500 members (including full-time and...

  • Team Lead, Client Experience

    2 weeks ago

    Scarborough, Canada Sephora Full time

    **Job ID**: 240185 **Store Name/Number**: ON-Scarborough (0506) **Address**: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...

  • Dental Admin/dental Team Lead

    2 weeks ago

    Scarborough, Canada Scarborough Dental Office Full time

    **Here’s Who We Are**: Our Scarborough Dental Clinic is looking for a highly motivated, honest, reliable and caring dental administrator to join our team. Our dentist-led, patient-focused philosophy empowers our teams to succeed. We provide world-class tools and support that allows our teams to deliver exceptional patient care and create a positive,...