Indigenous Cultural Connections Coordinator

**INDIGENOUS CULTURAL CONNECTIONS COORDINATOR (ICCC)**

**Transitional Age Youth (TAY)**

**One (1) Non-Unionized, Permanent Full-Time Position**

**Monday-Friday: 9:00am-5:00pm**

**Compensation: $31.25/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**

The Indigenous Cultural Connections Coordinator (ICCC) reports to the Manager, Developmental Services and is accountable for guiding and overseeing the process through which Case Managers and Indigenous Service Users of Cota's Transitional Age Youth (TAY) Program develop Cultural Plans as a key component of their individual support service arrangements and to coordinate their successful connections with Indigenous services/resources within their local communities.

While the ICCC will have a primary responsibility for guiding and overseeing Cultural Plan development processes of Case Managers and Indigenous Service Users of Cota's TAY Program, they may also be called upon to assist in the development of Cultural Plans and linkages for Indigenous Service Users enrolled in other Case Management services at Cota and/or at other organizations within the Toronto Developmental Services Sector.

In addition, the ICCC will play a key role in assisting Cota to enhance its approaches to supporting Indigenous Employees and Service Users, by acting as a standing member of Cota's Inclusion, Diversity, Equity and Accessibility (IDEA) Committee and, if approved by the CEO, external sector level working groups and/or health equity initiatives.

**Responsibilities**:
The ICCC is responsible for the following:

- Forging collaborative relationships and referral arrangements with Indigenous services and resources in communities served by Cota's TAY program, across Ontario (inclusive of Toronto), on behalf Cota
- Working with the Manager, Developmental Service and/or Cota Senior Management representatives to:

- design a Cultural Plan tool
- develop and oversee processes for Case Mangers to identify Indigenous Service Users and request the assistance of the ICCC
- oversee the successful implementation of a standardized process for collaborative engagement with Case Managers and Indigenous Services Users to coach and supervise the appropriate development of a comprehensive Cultural Plan and in facilitating successful connections to local Indigenous services/resources (e.g., recreational, social, traditional medicines or practices, etc.)
- design and implement Indigenous training/orientation/resource materials for Cota, contracted Outside Paid Resources, and/or Toronto-Based Developmental Service organizations to enhance Indigenous awareness and promote the development of culturally safe and responsive service offerings
- be a standing member of Cota's internal Inclusion, Diversity, Equity and accessibility (IDEA) Committee and contribute to enhancing Cota's ability to support Indigenous Employees and Service Users
- represent Cota at external sector level working groups and/or in health equity initiatives, as approved by the CEO
- continuously identify opportunities for service enhancements and/or new partnerships that would result in improved service to Service Users
- ensure appropriate documentation of their involvement with various Case Managers and Indigenous Service User
- ensure regular data collection occurs pertaining to ICCC support utilization and related outcomes, in order to evaluate the impact of the role and inform continuous quality improvement

**Other Responsibilities**:
The ICCC is expected to:

- Exemplify Cota's values through their day-to-day work
- Promote and facilitate effective communication across the organization and with external parties
- Observe Cota rules and regulations, policies, procedures, practices and current legislation, in particular, the Ontario Human Rights Code
- Comply with all Health and Safety policies and procedures to ensure every reasonable precaution is taken for the protection of workers and clients and that health and safety concerns or incidents are responded to promptly
- Work cooperatively and constructively with all Cota employees
- Ensure the confidentiality of Service User, Employee and Cota information is maintained
- Undertake other related and/or delegated duties, as assigned

**Qualifications**:
**Essential Requirements**:

- Only individuals of verified Indigenous heritage (First Nations, Inuit or Métis) who