Horticultural Technician/worker

Job Duties: Stevensville Garden Gallery Vision & Values The Horticulturalist will promote and demonstrate the organizational vision and values with both employees and guests. They will work very closely with the Nursery Supervisor and the General Manager to ensure that store goals and objectives are met. They will uphold organizational policies and procedures and approach problems safely and systematically. Staffing & Training The Horticulturalist will ensure that personnel attain quality training established by Stevensville Garden Gallery concerning product knowledge, service standards, sales strategies and company policies. They will support the education and onboarding of all Nursery and Greenhouse staff. They will promote a positive work environment through mentoring and participate in performance reviews and development. Nursery Management The Horticulturalist will not be afraid to get their hands dirty They will have to opportunity to work with the most impressive live goods in the area, grown locally and abroad. They will provide advice to guests on horticulture and nursery department products, and possess a vast knowledge of soils, fertilizers, perennials, annuals indoor plants, tropical plants and vegetables. They will present products highlighting the positive features and suggest complimentary products to optimize sales. They will monitor the weather and ensure plant and product maintenance including watering, deadheading, fertilization, and proper ventilation to minimize shrinkage. Additionally, they will assist in ensuring adequate stock levels for marketing initiatives and inventory levels. The Horticulturalist will also ensure and maintain fixtures and merchandising of displays meet with store standards. They will make sure that departments are clean, safe and accessible to customers at all times in accordance with Company Health and Safety and AODA policy. They will execute daily, weekly, monthly checklists, and assist with opening and closing of the Nursery Department and retail store as required (POS functions, sales, returns, voids). Customer Service Standards & Communication As role model, the Horticulturalist will promote and demonstrate the highest standard of customer service. They will liaise with other department leads, handle guest inquiries and complaints and contribute to creative solutions. Their extensive horticultural knowledge will assist them with this process. Qualifications: - Enrolled in Horticultural Technician Certificate program or have equivalent work-related experience. - A Minimum of 2 years in team lead capacity. - Proven success in a retail garden centre, nursery and greenhouse. - eCommerce experiences is an asset. - Merchandising experience is welcomed. - Exceptional communication and interpersonal skills. - Strong critical thinking and problem-solving skills. - Ability to excel in high-pressure situations. - Sound organizational and leadership skills. - Positive team player. Working Conditions: - Willingness to work both indoors and outdoors, during warm months and colder ones. - Ability to lift, move or manipulate objects up to 50 lbs. - Extended periods of stooping, bending and kneeling. - Ability to hang sales signs weekly and use a ladder to retrieve product when asked. - Required to wear safety boots. - Manual dexterity required to use desktop computer and a staple gun. - Available to work on weekends and during busy times of year. Prepared to maintain a flexible work schedule. - Ability to attend and participate in meetings before and after the store closes. **Summary** As a Horticultural Technician/Worker, you will be integral to maintaining and enhancing our landscape and garden areas. Reporting to the Horticulture Manager, your role focuses on providing exceptional customer service and sales support in a retail environment. Utilizing your core skills in communication and merchandising, you will assist customers with their gardening needs while ensuring the display of products is appealing. Your premium skills in horticulture and landscape maintenance will be essential in executing tasks effectively, while your relevant skills in organization and cash handling will contribute to a smooth operational flow. Join us to cultivate beauty and satisfaction in our community. **Job Types**: Full-time, Part-time, Permanent Expected hours: 40 - 45 per week **Benefits**: - Store discount Schedule: - 8 hour shift **Experience**: - plant and gardening: 2 years (preferred) Application deadline: 2025-03-25