Dental Admin/dental Team Lead
2 weeks ago
**Here’s Who We Are**:
Our Scarborough Dental Clinic is looking for a highly motivated, honest, reliable and caring dental administrator to join our team. Our dentist-led, patient-focused philosophy empowers our teams to succeed. We provide world-class tools and support that allows our teams to deliver exceptional patient care and create a positive, collaborative culture at every practice in the network.
The Dental Receptionist/Team Lead will play a key role in executing the day-to-day administration, leadership and coordination of the dental office. The person we are looking for loves being behind the scenes to organize, implement systems and structure to ensure the practice runs efficiently.
**Here’s What You Get to Do**:
- Oversee scheduling patient appointments efficiently; optimize the time and schedules of the dental professional team by minimizing gaps between appointments
- Manage the daily team member schedule including verifying employee punch-ins, updating Team member schedules as needed, coordinating coverage for vacation time, reviewing timeliness of appointment completion, and completing weekly and monthly reporting to the Regional Manager
- Contribute to a warm and welcoming atmosphere for patients, families and employees that exceeds expectations and leaves a lasting impression
- Build patient/employee relationship through ongoing dialogue and resolving any escalated patient/employee issues promptly
- Responsible for the organization and co-ordination of office supplies, deliveries, etc.
- Manage the day-to-day finances by reviewing and processing accounts payable and receivable
**Here’s What You Will Bring**:
- 3+ years of experience as a team lead/manager with Abeldent Dental Software Experience.
- Highly proficient in MS Office (MS Excel and MS Outlook, in particular
- Experience in optimization of scheduling patient appointments
- Experience coordinating employee schedules and coordinating coverage as needed
- Demonstrated the ability to manage multiple priorities
- Experience maintaining a professional level of patient/employee privacy
- Highly proficient in conflict management
- Dental Assistant Certification an asset
**Here’s What You Will Get**:
- Competitive salary and
- Work with a supportive, passionate team
- Career progression opportunities
- Training and Support
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$27.00 per hour
**Benefits**:
- Dental care
Schedule:
- Evenings
- Evening shift
- Weekend availability
**Experience**:
- ABELDent Dental Software: 1 year (required)
- Dental Administration: 1 year (required)
Work Location: One location
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