Guest Experience Specialist

24 hours ago

Bedford, Canada Imagine Salon & Spa Full time

**Join Our Team Exceptional Guest Experience Specialist Needed**

Are you passionate about delivering top-notch service and creating memorable experiences? Do you have a natural flair for making people feel welcome and cared for? If you answered “yes,” we want YOU to be part of our vibrant, growing team

At Imagine Salon & Spa, one of the leading spas and salons in the city, we are under new leadership, and excited to offer **new opportunities for growth**. We are dedicated to exceeding our clients’ expectations and providing a luxurious, welcoming environment for every guest.

**What You'll Be Doing**:

- Greeting and assisting clients with a warm, friendly approach to ensure a positive experience from start to finish.
- Delivering personalized service that makes every guest feel valued and cared for.
- Managing appointments and scheduling, ensuring smooth operations and optimal customer satisfaction.
- Creating a calm, professional atmosphere to enhance our clients' relaxation and comfort.
- Collaborating with our amazing team to ensure a seamless experience for both clients and staff.

**What We're Looking For**:

- Previous experience in hospitality, spa, or salon environments is a **huge plus**
- A friendly, professional demeanor with exceptional communication skills.
- Strong multitasking abilities in a fast-paced, client-focused setting.
- A passion for providing outstanding service and going above and beyond to exceed client expectations.
- A team player who thrives in a collaborative environment and wants to grow with us.

**Why You'll Love Working With Us**:

- **We are one of the leading spas and salons** in the city, known for our luxurious services and top-tier client care.
- **New management means new opportunities** for growth and development—your future is bright with us
- **Competitive pay** and the chance to advance within the company.
- A **warm, welcoming environment** where your contributions truly make a difference.
- Opportunities for ongoing training and career development.
- **Perks include paid time off, health & dental benefits, and free onsite parking**—we take care of our team

If you're someone who loves making others feel special and is ready to be part of a company that prides itself on exceeding client expectations, **we want to hear from you**

Pay: From $17.50 per hour

Expected hours: No less than 35 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 3 years (required)

Work Location: In person

Expected start date: 2025-01-20

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