Banquet Houseperson

1 week ago

Toronto, Canada Chelsea Hotel Full time

Job Summary
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Clean, set up, and refresh banquet rooms.

**MyGuest**
***
- Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.
-- Should always conduct him/himself with a pleasant and helpful attitude towards guest, co-workers and managers.

**MyProduct**
***
- Complete all required set-ups and breakdowns on time and as specified on BEOs (Banquet Event Order).
- Restock and deliver amenity boxes and all other items for the function on time, as specified on the BEO.
- Ensure rooms are equipped with standard equipment such as recycling bin(s), garbage bin(s), amenity box, etc.
- Maintain clean, orderly function rooms, storage areas, banquet furniture and equipment.
- Responsible to supply, connect, and tape down power cords and/or Internet cables as specified in the BEO.
- Ensure that required tables are properly clothed and skirted prior to set-up.
- Assemble/disassemble dance floors, as required.
- Ensure all rooms are refreshed during break. (e.g.. clean water glasses, fresh water, remove dirty glasses).
- Keep storage rooms and the back of house clean and organized.
- Utilize proper of trucks and dollies to move equipment, in accordance with safety procedures.
- Collect all linen and return soiled laundry to the linen room, at the end of each service.

**MyColleage**
- Communicate stock shortages to Management for re-ordering.
- Attend Department meetings as scheduled.
- Assist Colleagues in performing their duties, as required.
- Perform other task as assigned by management.

**MyChelsea**
***
- Comply with Hotel policies and procedures.
- Comply with Safety policies and procedures and report any safety hazards to Management.
- Requirement
-.

**_Working Experience_**
**_ _**
Previous Guest Service experience an asset.
- **_Soft Skills_**
**_ _**
Good communication skills.
- **_Languages_**
**_ _**
Ability to speak, read and write english
- **_Physical Requirements_**
**_ _**
Lift heavy objects - 80lbs
- Bending, lifting, twisting required

- Terms of employment
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Full time

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