Donor Engagement Officer

Reporting to the Director of Donor Experience and Engagement, the Donor Engagement Officer leads the implementation of donor engagement opportunities and activities to enhance donor relationships and deepen engagement with our growing community of supporters. Working closely with the Director of Donor Experience & Engagement and with the support of the Donor Experience Coordinator, the Officer is passionate about building and deepening donor relationships at all levels and supports the portfolio function across the Foundation as a champion of innovation and new ideas to build and deepen donor engagement, ensuring that all activities and touch points align with the Foundation’s Mission, Vision and Values (MVV) and overall donor engagement philosophy.

Their exceptional attention to detail, organization, creativity, writing, and database management skills are matched by an ability to communicate respectfully and professionally with team members, donors and volunteers in person, by phone or in writing.

**Core Deliverables**:

- Supports the overall portfolio function in the execution of a fully-integrated and strategic donor experience & engagement program for the Foundation
- Responsible for the successful execution of the gift acknowledgement process and makes thank you calls; guides the Coordinator for mass stewardship mailings and special correspondence projects;
- Facilitates the process for stewardship reporting, working with the Senior Writer and Marketing Communications team;
- Assists with the writing of donor impact reports at the

Company Bio
About Women’s College Hospital Foundation
We are revolutionizing healthcare. Side by side with our donors, community members, staff and medical teams, Women’s College Hospital Foundation (WCHF) raises, manages and invests funds to support Women’s College Hospital in its mission to revolutionize healthcare to ensure a more equitable and sustainable system. WCHF donors contribute generously to help fund equipment, research, and innovative clinical programs that address the unique needs of women and their families while working to close critical health gaps within the system.

A values-driven organization, respect, caring, integrity and partnership are core to who we are and we believe that authenticity and accountability strengthens all that we do. Fuelled by our Triple Aim of Philanthropy, Partnerships and People, our vision is to be the charity of choice for advancing health for women in Canada and health system solutions for all.

About Women’s College Hospital
Women’s College Hospital (WCH) is Canada’s leading independent, academic, ambulatory care hospital with a primary focus on the health of women. Founded in 1883 by Dr. Emily Stowe - a suffragist and the first Canadian woman licensed to practice medicine in Canada - our Hospital has earned its distinguished reputation through hard work, commitment, and a pioneering spirit of innovation.

Today, our ongoing achievements and our dedication to improving healthcare are building on that admirable legacy of leading-edge care and unparalleled caring. WCH opened the Hospital of the Future - a new, $555 million, state-of-the-art fully ambulatory facility - in fall 2015.

The opening of our new facility amplified our position as one of the most ground-breaking institutions in the world focused on advancing the health of women and pioneering health system solutions that benefit all people.

WCH is home to one of the only hospital-based research institutes in the world focused on the health of women, and we are fully affiliated with the University of Toronto as one of Canada’s leading teaching hospitals.

**Job Description**:
**Qualifications**:

- University or College Degree and/or equivalent education and a minimum of 3-4 years’ relevant experience
- Solid understanding of philanthropy and best practices in stewardship and donor relations; preference for previous roles in healthcare, higher education or complex non-profit environment
- Excellent written, verbal and interpersonal communication skills
- High attention to detail, self-motivated, strong sense of personal initiative and ownership
- Ability to work independently and in collaboration with foundation team in driving new initiatives and enhancing existing opportunities
- Ability to handle multiple tasks simultaneously and prioritize workload
- Demonstrated proficiency with Microsoft Outlook, Word, Excel, PowerPoint and more
- Demonstrated experience working with a constituent database, Raiser’s Edge preferred
- Experience working with Adobe Suite considered an asset
- Ability to work with flexibility, including evening and weekend work, as events and workload dictate
- Demonstrated commitment to and understanding of the mission, vision and values of the Foundation

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