Restaurant Manager

2 weeks ago

Victoria, Canada Wind Cries Mary & Rudi Full time

WIND CRIES MARY **I** RUDI

IS currently seeking an individual to join our management team as a Restaurant Manager.

As Restaurant Manager, your role is to be the right hand person to the General Manager.

Working side by side to deliver the goals of the business and taking on the full responsible for the restaurant in the absence of the General Manager.

**Clear Communication.**

Good communication does not just mean a clear means of communicating with staff, but it also means actively listening. Being able to communicate with your staff is key to a positive work environment. Encourage and listen to what your staff is saying; inspire them to do well, and speak to you comfortably.

**Organization.**

Make sure you understand what is going on in the business. There is nothing worse than not having a pulse on your operations. Disorganization on a management level exudes a certain type of unprofessionalism, and often, staff can see it. Respect among staff members and management are key to maintaining a collaborative environment, where guests are able to receive quality service.

**Personality.**

Hand in hand with good teamwork, is an outgoing personality. Not everyone will like you, but it helps when staff are able to get along with their managers. Generally, staff would likely _want_ to do a good job for someone they like, or look up to.

**Teamwork.**

Being able to work well with others, and creating a comfortable work atmosphere is a fundamental part of a successful business. Leaders lead by example, and a role of a manager should be to foster a collaborative environment. Engaging in a hands-on work environment allows your staff to see your commitment to your business, and to them. Working with the staff allows you to connect with them, and see a first hand perspective on what they do.

**Responsibilities**
- Oversee daily restaurant operations, ensuring exceptional customer service and satisfaction.
- Manage and train staff, including interviewing and onboarding new team members.
- Maintain inventory and order supplies as needed, ensuring food handling and safety standards are met.
- Utilize POS systems to track sales and manage transactions efficiently.
- Collaborate with kitchen staff to ensure quality food preparation and presentation.
- Address customer inquiries and resolve issues promptly to enhance the dining experience.
- Must be able to work a mix of days, weekends, holidays and late nights
- 40-45 Hour workweek

**Qualifications**
- OpenTable experience an asset
- WSET 1 or greater an asset

Pay: $50,000.00-$57,500.00 per year

Additional pay:

- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Night shift
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Hospitality: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

Expected start date: 2025-03-01

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