Member Service Advisor

3 days ago

Bonnyville, Canada Lakeland Credit Union Full time

**About Lakeland Credit Union**

At **Lakeland Credit Union** (LCU), we pride ourselves on delivering outstanding service and support to our valued members. We are committed to creating a welcoming environment where everyone feels like part of our community. We believe that great service starts with great people, and that's where you come in

**About the Opportunity**

LCU's **Member Service Advisors** are the smiling faces that greet our members when they walk into one of our branches providing a personalized and friendly experience for each member. You will play an integral role in providing exceptional service for each member by responding to member inquiries, identifying financial needs and providing recommendations for LCU products. They do all this by getting to know our members and helping them complete day-to-day banking transactions.

More specifically, some of your responsibilities include, but are not limited to:

- Accurately processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, wires, cheque cashing, calculation of foreign and domestic exchange.
- Understanding member needs and identifying opportunities to promote our products and services, referring them to appropriate team member as needed.
- Contributing positively to workplace culture where we celebrate our successes and work together to achieve our shared goals.

**More About You**

In order to qualify for this role, you will need your **High School Diploma**and** customer service experience**. While not required, a business certificate or diploma is a bonus.

**What We Offer**

Lakeland Credit Union is dedicated to making a positive impact on their members and community. We offer great compensation, benefits, and a fun team environment. Join the team in Bonnyville and help make a difference.
- Competitive pay and comprehensive benefits.
- Flexible spending account.
- RRSP matching after 3 months.
- Discounted employee financial services benefits.
- Opportunities for personal and professional development.
- A supportive and fun team environment.

**Apply** for a role at Lakeland Credit Union today and start changing lives, one member at a time. Live. Grow. THRIVE here

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