Patient Care Coordinator

1 week ago

Oakville, Canada GraceMed Full time

At GraceMed our people make us even better, which is why we want you to be a part of our fast-growing organization. GraceMed recognizes that having a great team is the key to success, so we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together.

We are looking for an experienced, customer-service oriented Patient Care Coordinator(PCC) to join the team at **The Institute for Hormonal Health**. As the patient care coordinator, you are the primary point of contact between the patients and doctors and will act as an liaison.

The patient care coordinator (PCC) assists patients during their appointments, is a liaison between the patient and the doctors, and is the primary contact to patients for all questions and inquiries in between appointments.

**Responsibilities**:

- Work collaboratively with physicians to provide educational consultations using superior patient care and attention to patient needs. Qualify patients, ensure enough time is spent with patients, all patient questions are answered and diligent follow up is completed for each consultation
- Prepare and provide treatment quotes to patients
- Schedule appointments
- Assist in orders placed
- Facilitates bookings in coordination with the office manager to ensure facility is operating in a fiscally responsible means
- Ensures patients receive all required instructions and packages after booking treatments
- Responsible for being the liaison between patient and practitioners with recommendations, prescription changes and inquiries.
- Responsible for chart review for upcoming appointments, ensuring all results are in prior to appointment.
- Responsible for documenting patient discussions (appointment, inquires and all other patient interactions).

**Skills and Experience**:
To be successful in this role, you are someone who’s focused on patient care and customer service and preferably have worked within or is passionate about the integrative medical field.
- Previous customer focused role and/or clinic experience
- preferably 2 years of medical office experience, including EMR or equivalent
- High attention to details
- High level of empathy and client focused mentality
- Flexible, adaptable and have an entrepreneurial spirit, that will enable you to become a driver in the team and contribute to the success of the clinic and team engagement
- Data entry and medical transcription an asset
- Strong organizational and time management skills
- Outstanding communication skills and excellent phone demeanor
- Extremely high proficiency in technology and software programs and the ability to learn new programs quickly
- Solid written and verbal communication skills
- Ability to handle confidential information
- Engaging personality and optimistic outlook
- Desire to be an integral part of a rapidly growing team dedicated to transforming the patient experience in the integrative medical world.

**Employee Benefits**:

- Competitive salary
- Employee benefits plan
- Staff discount on medical-grade skin care and aesthetic services
- Warm and personable team-based atmosphere

  • Patient Care Coordinator

    2 weeks ago

    Oakville, Canada GraceMed Full time

    **Patient Partnerships, One Coordinator at a Time: Join Our Team! IHH Oakville **is looking for a **Patient Care Coordinator** to join our team!**The Institute for Hormonal Health (IHH)** is the leading integrative medical clinic in Canada specializing in the treatment of health issues that are hormonal in origin. The Institute utilizes state-of-the-art...

  • Patient Care Coordinator

    5 days ago

    Oakville, Canada GraceMed Full time

    **Patient Partnerships, One Coordinator at a Time: Join Our Team! IHH Oakville**is looking for a **Patient Care Coordinator** to join our team! **The Institute for Hormonal Health (IHH)** is the leading integrative medical clinic in Canada specializing in the treatment of health issues that are hormonal in origin. The Institute utilizes state-of-the-art...

  • Patient Care Coordinator

    1 week ago

    Oakville, Canada MyRed.ca Full time

    **About MyRed.ca** MyRed.ca is a modern, patient‑first sexual‑health online clinic. We pair clear processes with warm, judgment‑free service so patients feel safe, respected, and supported. **About the role** From our Oakville office, you’ll run the virtual front desk for our online clinic—answering calls and secure messages, booking and...

  • Patient Care Coordinator

    3 days ago

    Oakville, Canada Triangle Physiotherapy Oakville Full time

    We are looking for an exceptional Patient Care Coordinator who can work out of our clinic, located in Oakville We are looking for a mature individual that aims to not just meet our patient's expectations at our clinic, but to exceed them! Our clinic culture is one that encourages learning, collaboration & fun & is diverse &...

  • Patient Care Coordinator

    2 weeks ago

    Oakville, Canada What's Good Inc. Full time

    Rockstar! What's Good Wellness is a healing environment that supports the recovery and maintenance of health & wellness to the people of the Oakville and surrounding communities. We’re looking for a Rockstar Patient Care Coordinator to support a busy, multifaceted, patient-centered integrative medicine clinic. What's Good Wellness is a rewarding and...

  • Patient Care Coordinator

    1 week ago

    Oakville, Canada Sleep Management Group Full time

    Sleep Management Group is a privately-owned obstructive sleep apnea therapy group, that delivers a patient-centric health care experience through our clinic operations across Ontario. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health...

  • Patient Care Coordinator

    2 weeks ago

    Oakville, Canada Triangle Physiotherapy Oakville Full time

    Triangle Physiotherapy has 8 locations in the GTA with excellent reputations in the communities they are located in. Our goal is to provide our clients with the best rehabilitation services partnered with superior customer service. Meeting the needs of our patients is where our jobs begin and end! We are always looking for ways not only to meet our...

  • Experienced Patient Care Coordinator

    2 weeks ago

    Oakville, Canada Reflections Dental Full time

    Our state of the art clinic is seeking a talented team member to join our amazing close knit team. We are a patient driven clinic and are seeking an **Experienced Dental Administrator/Hygiene Treatment Coordinator** that wants a long term position with our clinic. This opportunity involves getting to work with patients, dental specialists and having a great...

  • Patient Treatment Coordinator

    21 hours ago

    Oakville, Ontario, Canada Oakville Dental Clinic Full time US$62,000 - US$105,000 per year

    Job SummaryWe are seeking a dedicated and organized Treatment Coordinator to join our healthcare team. The ideal candidate will serve as a key point of contact for patients, coordinating treatment plans, scheduling appointments, and ensuring seamless communication between patients and clinical staff. This role requires a strong understanding of dental and...

  • Care Coordinator

    1 week ago

    Oakville, Canada Angels My Way Home Care Inc. Full time

    **Overview**: **Key Responsibilities**: **Client Coordination**: Conduct consultations and assessments with clients to identify their unique needs and preferences. **Care Plan Development**: Design personalized, actionable, and measurable care plans that address each client's specific needs. **Implementation Oversight**: Oversee the execution of care...