Communications and Fundraising Manager

**Classification Title: Communications and Fundraising Manager**

**Department: Events/Fundraising**

**Hours of work: Monday-Friday, 40 hours per week, 1-Year Fixed-Term Contract**

**Reports to: Executive Director**

**Number of Position: 1 (36 Toronto Street, Toronto)**

**Salary Range: $80,000 to $85,000 Annually**

**Application Deadline: Friday, September 12, 2025**

**Company Overview**:
**Position Overview**:
Reporting to the Executive Director, the Communications and Fundraising Manager will develop and implement comprehensive fundraising strategies to support the initiatives of Street Haven at the Crossroads. The Communications and Fundraising Manager develops Street Haven’s short

**Key Duties & Responsibilities**

**Team Leadership & Supervision**
- Supervise and mentor fundraising staff, volunteers, and interns, providing guidance, training, and performance management
- Develop and implement training programs for fundraising team members and volunteers
- Coordinate volunteer recruitment, orientation, and retention strategies for fundraising activities
- Conduct regular team meetings and provide ongoing professional development opportunities
- Delegate tasks appropriately and ensure team accountability for fundraising goals

**Fundraising Strategy & Implementation**
- Develop and implement comprehensive annual fundraising plans to meet organizational revenue goals
- Identify, research, and cultivate relationships with prospective individual donors, corporate sponsors, and community partners
- Plan, coordinate, and execute fundraising events including galas, community fundraisers, and donor appreciation events
- Create compelling fundraising materials including donor appeals, newsletters, impact reports, and promotional materials
- Manage and maintain donor database, ensuring accurate record-keeping and timely acknowledgment of all donations

**Donor and member cultivation, recruitment, stewardship, and solicitation**
- Build, steward and deepen relationships with current and prospective members/donors
- Drive frequent communications and outreach to constituents on Street Haven’s activities, priorities, and developments
- Organize fundraising and volunteer events that attract new members and strengthen current members’ involvement
- Work closely with leadership & staff to create solicitations and design campaigns to increase member acquisition and retention/renewal
- Manage and grow Street Haven’s planned/legacy giving program

**Communications**
- Serve as lead for producing and maintaining fundraising materials for donor and foundation meetings
- Produce fundraising reports/presentations for board meetings and the Executive Director
- Actively manage and document donor, sponsor, and institutional funder relationships, actions, and notes to assure accurate, timely, and consistent donor engagement and communications

**Major Events**
- Work closely with Executive Director, staff, consultants and board subcommittee to execute Street Haven’s major annual fundraising event and other events throughout the year

**Social Media & Digital Marketing**
- Develop and implement comprehensive social media strategy across platforms (Facebook, Instagram, LinkedIn, Twitter) to increase brand awareness and donor engagement
- Design and execute social media fundraising campaigns including peer-to-peer fundraising, crowdfunding initiatives, and online giving challenges - Monitor social media analytics and adjust strategies based on engagement rates, reach, and conversion metrics.
- Manage website fundraising content, donation pages, and online giving forms to optimize user experience and conversion rates

**Qualifications**
- Minimum 5 years of experience in fundraising, preferably in the non-profit sector, with at least 2 years in a supervisory role
- Bachelor's degree in a related field or equivalent combination of education and experience Proven experience supervising staff, volunteers, or teams in a fundraising or related environment
- Superior verbal and written communications skills with strong presentation abilities
- Proven track record of successful fundraising campaigns and donor relationship management
- Strong leadership and team management skills with ability to motivate and develop others Ability to remain organized and accurate in a dynamic fast-paced environment with frequently competing demands and priorities
- Strong research and analytical skills, with the ability to interpret donor data and market trends
- Excellent writing, editing, and verbal communication skills with a keen attention to detail
- Demonstrated ability to work independently and collaboratively within a cross-functional team
- Event planning and coordination experience
- Budget planning and financial management skills
- Strong computer skills and experience working with donor management software (experience with databases such as Raiser's Edge, DonorPerfect, or similar systems preferred)
- Experience with volunteer management an