Customer Service Manager

2 weeks ago

Weyburn, Canada HOPE MECHANICAL& HYDRAULICS LTD Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:

- Expérience:

- **Education**:

- Secondary (high) school graduation certificate
- or equivalent experience
- ** Tasks**:

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Plan, organize, direct, control and evaluate daily operations
- ** Work conditions and physical capabilities**:

- Attention to detail
- Combination of sitting, standing, walking
- ** Personal suitability**:

- Adaptability
- Collaborative
- Efficiency
- Goal-oriented
- Hardworking
- Outgoing
- Positive attitude
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Maturity
- ** Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
- ** Experience**:

- 2 years to less than 3 years
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- As per collective agreement
- Life insurance
- ** Long term benefits**:

- Long-term care insurance
- ** Other benefits**:

- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available
- ** Supports for visible minorities**:

- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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