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Telephone Operator

2 weeks ago

Vaughan, Canada AIRFLIGHT SERVICES Full time

**AirfFlight Services** is a renowned Airport Taxi company located in the Greater Toronto Area operating since 1969.

**Overview of the role**
- Answer initial calls from prospective clients
- Place customers' information into the company's order taking system - properly record all data
- Ensure all required information is obtained from the customers'
- Be available to assist other departments with ongoing client communications to ensure smooth transition of procedures in office.
- Ability to demonstrate customer service skills
- Positive, cheerful and helpful attitude
- Exceptional attention to detail
- Strong communication skills
- Exceptional time management skills
- High level of professionalism, confidentiality and discretion
- Enthusiastic about office culture
- Open to new ideas and learning opportunities
- Ability to thrive in a fast-paced work environment

**Technical Competencies**
- Strong computer skills, including use of Microsoft Office
- Excellent verbal and written communication skills, grammar and spelling

**Minimum Education and/or Experience Requirements**
- High School qualification
- Prior experience in client service
- Excellent telephone etiquette
- Fluent in verbal/written English language
- Must be legally eligible to work in Canada

**Assets**
- Prior experience in answering phone calls in professional office

**Job Type**: Part-time

**Salary**: $15.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)