Cashier/customer Service

K1 Speed is an international indoor electric go-karting entertainment company that has more than 42 locations worldwide, including 2 in Canada.

K1 Speed Canada is looking for new cashiers to join our Toronto location.

K1 Speed Toronto

75 Carl Hall Rd. Unit #9

North York, ON.

M3K 2B9

Mission Statement
- At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.
- We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
- We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
- We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
- We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

“Customers will never love a company until the employees love it first”

**Job Description**:
K1 Speed, North America's innovator and leader in indoor electric go karting is looking for energetic, enthusiastic, and dedicated individuals who are excited to provide exceptional customer service in this premier facility. If you're looking for a fun, fast-paced, and rewarding work environment, then K1 Speed is the place for you.
- Remuneration for this position includes a base pay, plus gratuities and commissions

DUTIES AND RESPONSIBILITIES:

- Perform opening cash and facility duties
- Perform cash handling duties and transact business
- Accurately count till(s) and provide funds for deposit
- Maximize revenue by effectively up-selling
- Efficiently fill the day’s racing schedule
- Responsible service of alcoholic beverages
- Coordinate group events and perform award ceremonies
- Provide accurate information to our customers in person and over the phone
- Ensure that the lobby, banquet room, lounge and restroom areas remain clean and safe
- Perform specific facility cleaning duties as assigned by management
- Perform closing duties to clean the facility and prepare for the following day’s operation

BASIC REQUIREMENTS:

- Must be at least 18 years of age
- Must be Smart Serve Certified (or able to get within first month)
- Must be available for evening and weekend shifts

EDUCATION and/or EXPERIENCE:
High school diploma or one to three months related experience and/or training; or equivalent combination of education and experience.

REASONING ABILITY:
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers and respond to questions.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

WORK ENVIRONMENT:
Work is performed predominantly in an indoor environment that is exposed through openings in the building to the outdoors. The work environment of this job typically has a moderate level of noise.

**Job Types**: Part-time, Permanent
Part-time hours: 20-30 per week

**Salary**: $15.00 per hour

Additional pay:

- Commission pay
- Tips

**Benefits**:

- Company events
- Discounted or free food
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Application question(s):

- Are you18 years old or older? (Yes or No)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)