Facilities Technician

**Title**: Facilities Technician. (Grid 15)

**Location**: Main Campus (office location) and Remote Service Delivery Sites (all campuses).

**Position Status**: Full-time, 37.5 hours per week.

**Reports to**: Manager of Operations.

**Compensation**: $26.92 - $28.70

**We kindly request that individuals who have previously applied refrain from reapplying, as your previous submission remains on file with us.**

***Job Summary**:
The Facilities Technician is responsible for the implementation and adherence of best practices around facility maintenance at our various sites and is a full-time position. This role is responsible for conducting and coordinating routine and non-routine maintenance activities for all Phoenix facilities and provides oversight to safety and efficiently performs work activities. It handles various areas of business repair and aids in the implementation of maintenance procedures.

**Organizational Status**:
The Phoenix Society is a multi-service agency located in Surrey, BC dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.

**Work Performed**:
**Facilities Maintenance**:

- Promotes and maintains a welcoming environment; for residents, guests and staff maintaining a positive demeanor when interacting with others.
- Ensures that our facilities are maintained to a high standard of care, ensuring we meet licensing and safety standards.
- Provides overall maintenance repairs and project coordination to ensure that work is planned and executed safely and efficiently.
- Works with the supervisor and management teams to document and align processes for outside services.
- Liaises with contractors for site work that is beyond the scope of the Phoenix maintenance team. can
- Oversees the development of maintenance procedures. Makes recommendations for the development of new and/or modifications to existing procedures.
- Performs on-site work scoping and estimating for routine and non-routine maintenance activities.
- Assists in implementing improvements to facility performance and equipment maintenance strategies.
- Assists in turnaround planning and scheduling as required.
- Acts as on-site management representative and liaison when management team is off site.
- Responds to maintenance and repair requests, emergency or otherwise.
- Proactively inspect grounds, facilities, and equipment to determine if repairs or preventive maintenance is required. (Is there more regarding the grounds, i.e. Landscaping, gutter and roof cleaning, exterior window washing, leaf blowing, snow removal, etc.?)
- Responds to and plans for completion of maintenance tasks (more than just maintenance requested, ie. Service request vs Maintenance requests?), as requested by their Manager.
- Detects, identifies and repairs building deficiencies, in coordination with Manager.
- Completes safety checks and conducts routine maintenance on systems and equipment, including maintaining records of this work.
- Performs general maintenance tasks for the buildings, such as painting, power washing, major clean ups, event setup/take down.
- Assists with administrative tasks including but not limited to maintaining inventory system, filing, records keeping, and purchasing system.
- Other duties that may be assigned.

**Working Conditions**:

- Ability to do work inside and outdoors, and significant physical activity, including heavy lifting, climbing ladders and stairs, and standing for extended periods of time.
- Commitment to collaboration and integration with Society’s administration and staff (not a Working Condition, better in Approach to Work?)
- The ability to function independently while managing multiple tasks and the ability to adapt to change is an ongoing expectation of this position.
- Flexibility to work during evenings and weekends, and be on call, as needed.

**Qualifications**:

- Academic: Successful completion of high school.
- Driver’s License: Class 5 license accompanied by suitable drivers abstract.
- First Aid Certification.
- 1 year experience in a similar role.

**Skil**ls & Knowledge**:

- Effectively communicate professionally, both orally and written.
- Computer: proficient in MS Windows, Word, Excel, Outlook, Internet, and database management.
- Superior time management, organizational skills, and the ability to multi-task.
- Ability to successfully collaborate with diverse personalities and communicates professionally and respectfully with all levels of the organization.
- High energy level, positive attitude, willingness to learn and grow.
- Exhibits a professional demeanor.
- Appreciative and adaptable to a diverse and multicultural environment.

**Competencies**:
**Approach to Work**:

- Demonstrates initiative, flexibility, adaptability and resourcefulness.
- Actively seeks and incorporates feedback to inform continuous self-improvement.
- Sets goals, cre