Intermediate Business Analyst

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

**OVERVIEW**:
Alberta Blue Cross® is seeking contract business analysts to assist with the elicitation, documentation and analysis of business processes and business requirements. The business analysts will also be responsible for mentoring junior business analysts in the areas of requirements documentation, testing strategies, modeling techniques, standards and tools.

**WHAT YOU WILL DO**:

- Consult with clients to gather and effectively capture complex business requirements in the form of use cases at an advanced level.
- Document requirements using use case modeling concepts.
- Liaise with the technical staff to provide the business perspective during system analysis and design phases.
- Develop, execute, and review test plans to ensure system accuracy and efficiency while attaining desired functionality.
- Investigate problems and issues arising from the business and provide an explanation and possible recommendations to resolve these issues.
- Participate in leading initiatives contributing to their successful deliveries.
- Contribute to daily systems production support activities as well as projects.
- Support Quality Assurance Analysts during the development and execution of test plans to ensure system accuracy and efficiency while attaining desired functionality.
- Perform Business needs assessments.

**WHAT YOU WILL HAVE**:

- Completion of a software development technical institute or university diploma/degree program is required.
- A minimum of five years direct experience in the areas of business analysis.
- Strong facilitation skills that will be utilized in conducting user workshops to define requirements.
- Demonstrated strong proficiency in Unified Modeling Language (UML), including but not limited to activity diagrams, use cases, sequence diagrams etc.
- Excellent verbal and written communication skills, including the ability to establish and maintain effective working relationships with both the user community and technical teams.
- Experience in drawing out requirements from the business teams and effectively communicate those requirements to the technical teams.
- Superior analytical and problem-solving skills, including the ability to recognize symptoms, diagnose causes and identify alternative solutions.
- Demonstrated proficiency in Microsoft Office, Microsoft Project, Visio, and SQL Navigator.
- Demonstrated ability to work effectively in a team environment.
- Demonstrated ability to pay persistent attention to detail, while maintaining an overall view of the situation and the big picture.
- Ability to multitask and meet the challenges of a fast-paced changing environment.
- Working knowledge of/experience with Project Management body of knowledge and software development methodologies would be beneficial.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.