Parts Advisor

5 days ago

Scarborough, Canada Serpa Automotive Group Full time

**Job Opportunity: Parts Advisor at Serpa Chrysler Dodge Jeep RAM SRT**

**Location**: Kennedy Road, North of Hwy 401, Toronto.

**Experience Required**: 2+ years in a similar role.

Serpa Chrysler Dodge Jeep RAM SRT is excited to expand our Parts Team and is on the lookout for a driven, customer-focused **Parts Advisor**. This is a key position, acting as the frontline service representative to ensure our customers receive an exceptional experience in line with our commitment to honesty and transparency.

**Why Join Us?**
- ** Excellent Compensation**: Competitive pay plan.
- ** Comprehensive Benefits**: Health and wellness packages.
- ** Family-Oriented Environment**: A business owned and operated with respect for work-life balance.
- ** Supportive Management**: Exceptional support and training for growth within our dealer group.

We are a **Certified Collision Repair Centre**, authorized with - Stellantis (Chrysler, Dodge, Jeep RAM, SRT) Kia Motors, Hyundai, Genesis, Nissa, Honda, Acura, SUbaru.

**Key Responsibilities**:

- Provide outstanding customer service and greet clients upon arrival.
- Assist customers with inquiries and arrange mobility options.
- Follow up with customers on special ordered parts and book appointments.
- Manage special order parts files and notify customers when parts arrive.
- Assist customers during vehicle pickup and handle payment processing.

**Requirements**:

- ** Understanding of Vehicle Repairs**: Knowledge of maintenance and repairs.
- ** Experience**: Minimum of 2 years with various vehicle makes and models.
- ** Valid Driver's License**: Required for the position.
- ** CDK Service Platforms**: Experience preferred, but not mandatory.
- ** Customer Interaction**: Friendly and helpful demeanor.

**Join Our Family**:
At Serpa, we pride ourselves on our family-oriented business model and the exceptional support we provide to all our staff. If you are an outgoing, charismatic individual looking to grow within a supportive environment, we would love to hear from you

**We look forward to receiving your resume

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