Support Services Supervisor

3 days ago

Brockville, Canada Compass Group Full time

Working Title: Support Services Supervisor - Part time
Employment Status: Part-Time
Starting Hourly Rate: $ 24.00 Per Hour
Address: 75 Charles St Brockville ON K6V 1S8
New Hire Schedule: TBD

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

**Job Summary**:
Now, if you were to come on board as one of our **Support Services Supervisor**, we’d ask you to do the following for us:

- Supervise the staff and day to day operations to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services
- Assist in reporting including payroll, period summaries and sales reports in a timely and accurate manner
- Maintain inventory
- Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
- Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks

Think you have what it takes to be our **Support Services Supervisor**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM)
- Minimum two years previous experience or equivalent supervisory role in a long term healthcare setting
- Excellent leadership ability and customer service skills
- Excellent verbal and written communication skills

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