Warehouse/logistics Coordinator

**Company Overview**:
At PENTAX Medical we put our customers at the center of everything we do and strive to differentiate ourselves as a medical device company that delivers a remarkable customer experience. We accomplish this by ensuring that we deliver on our brand promise to each and every customer. This promise includes a commitment to developing a holistic understanding of their needs and challenges, being agile and flexible in our response to those needs, being dedicated to their success and ensuring that we connect them to a community of experts to share best practices and solutions. All this while advancing our mission to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on quality, clinically relevant innovation and simplicity.

We are committed to working with our employees to create positive, challenging and fulfilling careers. We believe that our employees are our greatest strength and enable us to deliver unmatched service and satisfaction to our customers.

**Job Summary**

The Warehouse/Logistics Coordinator is a warehouse-based role, responsible for coordinating a variety of tasks which will need to be completed in a timely and efficient manner, with a primary responsibility of assisting the PENTAX Canada logistics team with the shipping and receiving of medical device products. The role will report to the Warehouse Supervisor.

**Main Duties and Responsibilities**

**Shipping and Receiving**
- Pick and Pack loaners, demos, and new merchandise for shipment
- Prepare proper documentation with medical equipment for outbound shipments; labels, packs and loads items according to specifications
- Contact shipping company and organize shipments
- Receive shipments and returns and moves items to appropriate area
- Verify completeness and accuracy of bills of lading, work orders, or other documentation
- Monitor and investigate variances related to receiving documents including manifests, invoices, Purchase Orders (PO), courier documents
- Inspects for damage, compares items and quantities received against freight bills or other records and documents discrepancies

**Organization of the Warehouse**
- Ensure the warehouse is in an orderly fashion
- Ensure the warehouse is clean, performing basic sanitation duties to maintain a clean and safe environment; clear aisles of debris, stack empty pallets, etc.

**Other General Responsibilities**
- Ensure compliance with company policies and procedures in regards to shipping, receiving and storing of product; ensures maintenance of a safe working environment by observing all safety policies and procedures
- Support assigned logistics project tasks, e.g. ERP projects, Warehouse 5S improvement projects
- Perform cycle counts in the warehouse, monitor inventory accuracy and report any discrepancies to supervisor
- Ensure accurate input and recording of information in required systems
- Maintain complete knowledge of company products and services
- Maintain a positive working relationship with employees from other departments, sales reps and management
- Perform other duties as assigned

**Qualifications - Education, Experience, Skills and Expertise**
- College or above education preferred
- 5+ years working experience in a warehouse or logistics environment; experience in Healthcare industry preferred
- Forklift license
- Capable of handling, moving, loading and unloading materials by hand or by using a variety of material handling equipment (e.g.: scanner, pump truck)
- Ability to be on feet standing, moving, bending and twisting for approximately 8 hours daily
- Capable of lifting 30-50lbs consistently; 50+ lbs occasionally
- Strong communication skills (oral & written); fluency in English
- Excellent interpersonal skills; demonstrates overall professionalism in order to maintain an exceptional rapport with external and internal customers
- Strong proficiency with MS Office (Outlook and Excel), competency in Windows based software a must; prior exposure to ERP systems (MS365) would be an asset
- Organizational skills to effectively process all paperwork/products
- Ability to prioritize responsibilities, work under pressure and meet deadlines
- Detail Oriented / Experience and skill in counting and cross-checking orders and shipments; takes pride in producing work with high accuracy
- Experience working with 3PL - courier services such as UPS, Purolator, FedEx etc.