Regional Manager, Operations

2 weeks ago

North York, Canada Greenwin Corp. Full time

**Summary**: The Regional Manager plays a strategic role in providing mentorship and development to team members while driving efficiencies, managing day-to-day property operations, and ensuring strong financial asset performance. As a key leader within the Operations team, the Area Manager will ensure that team members are motivated and equipped with the necessary tools for success.

**Description**:

- Drive results and achieve top performance through effective and strategic leadership
- Exemplify integrity, efficiency and service excellency, while promoting teamwork in all areas
- In collaboration with the Regional Director, provide mentorship, development, and guidance to team members, at site level as well as management
- Ensure proper follow-through on all policies, procedures, directives and initiatives from the Director, Residential Operations and SVP, Operations
- Develop and implement building management processes to meet client requirements
- Perform regular on-site inspections of properties, including common areas, building exteriors, etc.
- Communicate effectively with all stakeholders (i.e. residents, contractors, client representatives, internal parties, etc.) while ensuring that areas of concern are addressed promptly and thoroughly
- Manage and deliver strong financial performance for each property
- Participate in the timely preparation of reports and budgets, while analyzing operating variances as needed
- Stay current with new technologies, systems and procedures as they relate to property management and required skills
- Create opportunities for cost-reductions through innovation and research
- Take leadership in providing recommendations and ideas during meetings, as well as on projects and processes

Notes:

- Other duties to be performed as assigned

**Requirements**:

- Minimum five (5) years property management experience in residential high-end properties
- Graduate and/or certificate/degree in business administration, real estate finance, CPM, IHM or related field
- Knowledge of applicable provincial and municipal legislation including the Residential Tenancies Act
- Computer literacy, including effective working skills of MS Office, and knowledge of Yardi Prior managerial experience required
- Sound leadership, staff management, and teambuilding skills
- Effective written and verbal communication skills as well as presentation skills
- A well-defined sense of diplomacy, conflict resolution, and people management skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment preferred
- Able to build and maintain lasting relationships with corporate departments, key business partners, and stakeholders
- Ability to follow through and complete overlapping projects
- High degree of resourcefulness, flexibility, and adaptability
- Strong customer service and troubleshooting skills
- Valid driver's license required

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Work Location: Hybrid remote in North York, ON

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