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Delivery Driver
2 weeks ago
**About Us**:
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.
Delivery Driver Job Description
Title
Delivery Driver
Reports To
Retail Store Manager
Job Overview
The Delivery Driver plays a key role in ensuring exceptional guest experiences both on the road and in-store. This role is responsible for safely collecting guest orders while also supporting in-store operations during delivery downtime - including assisting guests, covering breaks, receiving inventory shipments, and other duties as assigned.
Competencies and Requirements
- Valid Driver’s License (Full “G” in ON or Class 5 in BC, AB, SK, MB)
- Personal, insured vehicle and clean driver’s abstract
- Clear Criminal Background Check
- Provincial Cannabis Certification (or ability to obtain)
- Smart phone with data plan and car charger
- Tech-Friendly (We got some cool apps we need you to learn)
- Strong communication skills (verbal & written).
- Reliable, professional, and able to work independently and as part of a team
- Flexible part-time or full-time availability during core delivery hours (Monday to Sunday, 11 a.m. - 9 p.m.)
Essential
**Responsibilities**:
- Safely load, transport, and deliver orders to guests on schedule.
- Follow all delivery, security, and compliance procedures in accordance with company policies and local regulations.
- Ensure a professional, courteous, and positive guest experience with every delivery.
- Promptly and accurately communicate delivery updates, issues, or feedback to dispatch and management.
- Maintain a safe driving record and adhere to all transportation laws.
- Provide exceptional service to all in-store guests, including assisting with transactions, product inquiries, and recommendations. Must maintain a high level of product knowledge.
Education, Training and Experience
- High school diploma or GED required.
- 1+ year of experience in delivery, logistics, or retail preferred.
- Clear criminal background check and clean 3-year driver’s abstract.
- Provincial Cannabis Certification (or ability to obtain).
The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.