Cashier/customer Service/receiver

5 days ago

St Catharines, Canada Carlton Heights Pharmasave Full time

The Cashier will provide our customers with a high level of customer service, and will be responsible for processing cash, credit or debit transactions. Other responsibilities will include occasional assistance with front shop, cleaning and dispensary responsibilities, as needed.

**Responsibilities**
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, assisting customers with their purchases and all other aspects of customer service
- Maintain an awareness of all promotions and advertisements
- Accurately and efficiently ring through transactions on registers. Accurately maintain all cash, credit/debit transaction at the registers, follow procedures on coupons, gift cards, etc.
- Communicate customer requests to management
- Maintain orderly appearance of cash area and keep supplies stocked
- Stocking sales floor
- Facing up shelves, cleaning, dusting and organizing
- Any other tasks that are assigned from time to time by any manager or supervisors
- Ability to work days, evenings, and weekends as needed
- Resolve customer concerns in a positive helpful manner
- Welcoming customers, answering their questions, helping them locate items, and providing advice and/or recommendations
- Balancing the cash register and generating reports for credit and debit sales
- Processing refunds and exchanges and resolving complaints
- cleaning washrooms, lunch rooms and floors
- If applicable, processing on-line lottery sales, selling instant lottery tickets, and following all OLG rules and regulations required by law

**Skills Required**:

- High school diploma or GED equivalent completed or in progress.
- Strong customer service and troubleshooting skills
- Strong interpersonal and communication skills
- Exceptional conflict resolution and objection handling skills.
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Professional appearance and manners
- Strong work ethic and positive team attitude

**Job Types**: Part-time, Permanent
Part-time hours: 5-12 per week

**Salary**: From $15.50 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- French not required

Work setting:

- Drug store

Work Location: In person

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