Program Supervisor

The YMCA of Northeastern Ontario has been serving our local communities for over 180 years and we are committed to supporting our local families, children, adults, youth and seniors in our various programs and services today.
At the YMCA, our values and purpose drive everything that we do. As a charity, we’ve championed values of empathy, health, trustworthy, inclusiveness, respect and responsibility. Helping people develop a healthy spirit, mind and body and inspiring a sense of social responsibility is the cornerstone of our legacy of caring.
To learn more about our programs and services offered please visit our website.
This job posting is for an existing vacancy and is intended to fill a current position within our organization.
We are currently looking for Program Supervisor, Community Programs to join our team of committed professionals. This Full-Time Contract position within the Association is housed at the YMCA of Northeastern Ontario’s Elm location in Sudbury.
Under the leadership of the General Manager, is responsible for the coordination, implementation, and supervision of community-based programs that aim to improve the wellbeing, engagement, and capacity of individuals and groups within the community. The role provides leadership to program staff, ensures service quality, and fosters partnerships with stakeholders to meet community needs effectively.
**START DATE**: November, 3, 2025
**LOCATION**: Elm, Sudbury, ON
**RATE OF PAY**: $ 60,000 to 65,000 / Annually
**HOURS**: 40 Hours weekly
Major Responsibilities
- Oversee day-to-day operations of assigned community programs and services.
- Supervise, support, and develop a team of staff.
- Ensure programs are delivered in accordance with organizational standards, contractual obligations, and community needs.
- Monitor program outcomes, prepare reports, and recommend improvements.
- Work collaboratively with stakeholders to identify gaps, co-design solutions, and extend program reach
- Assist with research and identify funding sources, grants, sponsorships, and partnership opportunities
- Participate in the recruitment of new staff, plan and conduct new employee orientations
- Prepare goals and perform individual coaching meetings as required
- Support staff in reaching their commitments and identify performance issues
- Identify training/orientation needs and provide support where necessary
- Lead team meetings to discuss program/service improvement measures focused on day-to-day operations
- Complete monthly reports as required
- Represent the organization at meetings, forums, and community events.
- Use data and research to guide program development and measure impact
- Collaborate with partners to identify service gaps and co-design initiatives.
- Provide program information to clients
- Perform first line customer service

**Qualifications**:

- College diploma or University degree in Social Services, or related field
- Minimum of four (4) years of experience in social services or related field
- Minimum of six (6) months of experience in a supervisory role
- Excellent verbal and written communication skills
- Strong marketing and/or sales skills
- Advanced computer skills
- Superior negotiation skills
- Crisis management skills
- Current and satisfactory Police Record Check with Vulnerable Sector
- Must have Drivers License and Vehicle

THIS POSITION IS FOR 1 YEAR CONTRACT WITH HIGH POSSIBILITY OF EXTENSION
**What We Offer**:
As a charity and community-based organization, we know how important connection and wellness is, and we offer a workplace that invests in people. We provide:

- Free YMCA membership for you + your family
- Discounts on camps, child care, and recreation programs
- Paid vacation + personal/sick days
- Comprehensive health & dental, including vision + wellness supports (chiro, massage, mental health, naturopathy & more)
- Employee & Family Assistance Program with counselling, coaching, legal + financial supports
- Life, disability, and accident insurance coverage
- YMCA Federation Pension Plan
- Mileage reimbursement
- Team events + staff recognition
- Learning & development opportunities
- Explore different YMCA roles and career paths
- Flexible hours + hybrid work options (role dependent)

If you would like to work in a family friendly environment, please apply, by website only, with a cover letter and resume by October 21, 2025 to the attention of the Personnel Committee
All applicants are thanked for their interest in this position. However, only those selected for an interview will be contacted. If contacted and you require a disability related accommodation in order to participate in the recruitment process, you must advise the Human Resources Department.
YMCA of Northeastern Ontario is an equal opportunity employer that is dedicated to maintaining a fair and equitable work environment. All of our employees and job applicants will be promoted or employed solely on the basis of their abilities and qualifications.